Job Description

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$18.24 - $32.82

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations

Schedule Details:

Sunday through Saturday

Scheduled Hours:

Varied

Shift:

4 - Mixed Shift, 12 Hours (United States of America)

Hours:

0

Cost Center:

25080 - 2340 Emergency Room

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

This position serves in the Emergency Department in capacities consistent with their level of training. When working in an emergency department-based role, administrative supervision will be provided by the emergency department nursing leadership team.

I. Major Responsibilities:
1. Works in a collaborative fashion as part of the ED care team, including ED physicians, PCAs, Unit Secretaries, and RN staff.
2. Monitors patients for any acute changes and communicates such changes to primary RN or physician.
3. Assists with procedures and patient care activities at the request of the ED physician/RN and in accordance with ED policy and procedure.
4. Establishes and maintains peripheral IV access.
5. Obtains medical history. Checks vital signs. Advises/informs physician/RN of observations to assist with diagnostic indication.
6. Maintains assignment as delegated by Flow/Resource/Charge nurse.
7. Provide support around Ambulance Triage including assisting with rapid clinical assessments to identify patients who appear acutely ill or at risk for rapid deterioration, assisting with the offload of ambulance patients as appropriate, and assisting with hourly documented monitoring and assessments/reassessments of patients in collaboration with care team unless conditions warrant more frequent monitoring.
8. Provide support around ED waiting room triage including rapid flow support of patients presenting with cardiac complaints or other high-risk symptoms; acting as the concierge for these patients through their initial assessment and care under the direction of the ED physicians and RNs.
9. Performs a variety of duties involving the transportation of patients throughout the hospital consistent with training. Assists nursing staff in the physical, lateral transfer of patients before and after patient transport.

II. Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures, and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
III. Position Qualifications:
License/Certification/Education:
Required:
1. Certified in CPR-Basic Rescue by either the American Red Cross or the American Heart Association.
2. Certified in Advanced Cardiac Life Support by the American Heart Association.
Preferred:
1. Tactical Emergency Casualty Care (TECC) training
2. PALS Certification
3. Phlebotomy Certification
4. EKG Certification
5. Paramedic/EMT License (current or expired)

Experience/Skills:
Required:
1. At least one year of experience in the care of patients with critical illness within the last 5 years.
2. Demonstrated ability to work well under stressful situations.
3. Strong organizational and interpersonal skills
4. Effective oral and written communication skills
Preferred:
1. Minimum one year of experience in EMS services, preferably integrated with a municipal first response system.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
IV. Physical Demands and Environmental Conditions:
Work is considered medium. Position requires work in a patient care/emergency room environment.
Constantly: Working Indoors.
Frequently: Sitting, Standing, Walking, Pushing, Pulling, Twisting, Reaching, Performing Repetitive Movements, Precise Motor Skills required, Precise Hearing required, Precise Vision required; Lifting, Carrying, Pushing, and Pulling - Less than 10 pounds to 20 pounds.
Often: Balancing, Bending, Kneeling, Grasping, High Level of Stress; Lifting, Carrying, Pushing, and Pulling – 20 pounds to over 100 pounds.
Never: Climbing, Kneeling, Working Outdoors, Working in Temperature Extremes, Working at Heights.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.