Job Description

Ocean Reef Club

Job Title Range Attendant

Department: Golf Operations

Reports To: Head Golf Professional

FLSA Status: Hourly

This position is responsible for collecting golf balls, maintaining the practice facility, assisting guests, and ensuring the range is fully stocked and operating efficiently. The ideal candidate enjoys working outdoors, takes pride in maintaining high standards, and provides excellent customer service.

ESSENTIAL DUTIES AND RESPONSIBILITES:

In addition to the following duties and responsibilities, attending all communication meetings or daily line-ups is a requirement of the Golf Operations team.

• Quick greeting of all who come into our golf environment seeking to understand and assist with their needs whether golf-related or otherwise.
• Collect golf balls using a range picker/cart throughout the day.
• Wash, sort, and restock golf balls in dispensing machines and practice areas.
• Maintain the cleanliness and appearance of the driving range, short game area, and surrounding grounds.
• Inspect and maintain teeing areas, target greens, mats, and range equipment.
• Assist members and their guests with questions and provide friendly, professional service.
• Monitor the range for safety and ensure guests follow facility rules.
• Perform routine maintenance on range equipment and report repair needs.
• Keep work areas clean and organized.
• Assist with opening and closing procedures as assigned.
• Support golf shop staff and management with additional duties when needed.
• Provide assistance to Members and guests with the movement of their clubs & belongings as well as the cleanliness of clubs after play.
• Provide assistance to help players with their assigned tee time and course direction information.
• Provide supplies to golfers including scorecards, pencils, tees, water, ice, divot sand, etc.
• Provide as requested clean rental clubs insuring that all clubs are returning and stored properly at the end of the day.
• Provide assistance to Members and guests who are practicing including assistance with club loading and unloading to the range tee, providing supplies and providing
• Keep all areas around golf neat and clean including the grounds, bag storage areas, cart storage including personal items and locker.
• Perform all other duties as assigned from time to time by Outside Service Manager or Head Golf Professional.
• Assist Starters and Rangers with course traffic control reporting all issues of slow play or improper course conduct to the Outside Service Manager or Head Golf Professional.
• Prepare and supply ice/water stations as well as golfer amenity stations before start of daily play.
• Assist Members and Guests with bell stand travel needs.
• Assist professional staff with special tournament needs.

QUALIFICATIONS:

To perform this job successfully an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent communication skills
• Experience in working in a customer service/golf/hospitality environment
• Golf knowledge and skills helpful
• Ability to follow Ocean Reef Club service guidelines, grooming standards and abide by safety policies required.

EDUCATION and/or EXPERIENCE:

• High school diploma or equivalent required.
• Golf experience preferred.

LANGUAGE:

Must be able to speak, read, write, and comprehend the English language in order to communicate with all Members, Guests and Associates.

CERTIFICATES, LICENSES, and REGISTRATIONS:

• Valid Driver’s License required.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 50 pounds
• Must be able to carry items, equipment
• Must be able to squat, bend and twist.
• Must be able to work with cleaning solutions
• Must be able to walk distances and at times, climb stairs
• Must be able to stand for long periods of time
• Must be able to work in any weather condition outside

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample work conditions might be:

• Noise level in the work environment is usually moderate
• Be a team player and provide lateral service.
• Follow Ocean Reef Club Associate Handbook and Quality Job Standards.
• Be able to endure outside weather conditions; heat, rain, cold, and at times high winds.
• Be willing and able to work when needed, including weekends & holidays.

Attendance, Appearance and Conduct:

Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry and report deadlines, associates may be required to work varying schedules to meet the business needs of the Club and report deadlines.

Proper grooming is required by all associates and is described in detail in the Associates Handbook. Associates should review this policy and make sure that at all times they present themselves for shifts looking clean, neat and professional.

As a condition of employment, all associates agree to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operation of Club facilities. Associates who violate Club rules and regulations will be subject to disciplinary action, up to and including termination of employment. If you have any questions or doubts, you should seek clarification from your supervisor.

s are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, change is workload, rush jobs or technological developments) dictate.