Job Description

Job Title: Emerald Valley Ranch Hand (Seasonal)
Job Pay Rate: $19.00/per hr.

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.
As a member of the Emerald Valley team, you will be responsible for ensuring total guest satisfaction through prompt and efficient service in a courteous and professional manner. You will perform basic housekeeping, landscaping and activity duties and projects a professional image that is in line with The Ranch at Emerald Valley standards.
Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards.Learn more about The Broadmoor here.
What you will be doing:
• Greet, handle luggage, and escort guests to/from their assigned cabin(s) and other areas of The RANCH while verbally acquainting them to the property and shares details of our facilities and amenities within the guest cabin areas
• Assist with general landscape duties to include but not limited to clearing snow/leaves, mowing, watering and up keeping lawns, roads and flower pots.
• Direct guests to appropriate areas for ranch activities and dining and answer all guest questions and make them feel welcome.
• Assist with the display and organization of the activities lawn.
• Conduct Historical, property, and other special tours for the guests.
• Assist other positions and Departments as needed to ensure smooth operations of The RANCH.
• Ensure appropriate follow through on guest requests and assigned tasks.
• Assist with basic housekeeping duties or requests in and out the cabins. Duties include stripping beds, clearing trash, replenishing ice and sweeping porches.
• Perform detailing and cleaning of public areas and structures to include but not limited to decks, restrooms, hallways, rugs, furniture, draperies, floors, and stairways.
• Service tables and perform set up, replenish and clean up before, during and/or after the breakfast and lunch meal period.
• Participate and assist in guest activities as needed (excluding horseback rides).
• Understand and proficiently use the Point of Sale system.
• Utilizing a Broadmoor vehicle, deliver, collect and transport soiled linens/robes for laundering and deliver supplies, faxes, letters, boxes, gifts, amenities, flowers, and other items as the needs arise to and from cabins and other areas.
• Ensure housekeeping equipment and tools are functional. Report all necessary repairs in a timely manner.
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• Other duties as assigned
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.
What we are looking for:
• High school diploma or General Education Degree (GED); and at least one year of related experience and/or training or equivalent combination of education and experience. Previous experience working for a Guest/Dude Ranch preferred. Experience or background in fishing, canoeing, mountain biking, hiking, archery, volleyball and other outdoor activities a plus.
• Valid Driver’s License required.
◦ Any employee driving a Broadmoor vehicle must be 18 years or older
• Occasional heavy lifting (up to 50 lbs) with a work environment that may be indoors and outdoors at times
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills
*Reasonable accommodations will be made for individuals with disabilities*
Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At The Broadmoor, we are looking for exceptional team members who are willing to learn, grow and deliver 5-star service to our guests.
Why Choose The Broadmoor (Benefits)
Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.
• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.
Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.
This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.