Job Description

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you’ll be doing:

As a Ramp Duty Leader, you’ll be responsible for the end to end leadership and oversight of daily ramp operations, ensuring each shift runs safely, efficiently and in line with compliance standards. You’ll lead and support ramp team members to deliver on operational requirements, maintaining a strong focus on safety, operating performance and on time performance outcomes.

Working closely with Customer Experience Managers, you’ll take a collaborative approach to ensure network integrity is maintained while consistently delivering Virgin Australia’s customer value proposition across domestic and short haul international operations.

This role involves shift work 7 days per week on a rotating roster.

You’ll be great in this role if you:

• Hold a valid driver’s licence and can obtain and maintain an ASIC and ADA Level 2/3
• Bring at least 4 years’ experience in airport operations, with strong exposure to ramp functions
• Have proven experience leading and supervising teams in a fast-paced, operational environment
• Demonstrate strong leadership capability, with the ability to coach, develop and motivate individuals and teams
• Have a strong safety focus and a solid understanding of WHS, CASA and relevant workplace regulations
• Are highly adaptable, with strong interpersonal skills and the ability to thrive in a changing environment
• Can effectively plan, prioritise and manage time, applying sound judgement in day-to-day operations
• Bring strong administrative skills and attention to detail
• Embrace change and take an active role in driving improvements
• Understand enterprise bargaining agreements and how they apply in the workplace
• Hold Senior First Aid certification (desirable)
• Have previous airline ramp operations and/or airport leadership experience (desirable)
• Hold tertiary qualifications in aviation, business or airline management (desirable)

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• Free onsite parking is available nearby, with complimentary crew shuttles running 24/7
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty and wellness services
• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health

When everyone is included, everyone wins:

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply? We’re ready to hear from you. Apply now.