Job Description

Under the supervision of the Ramp Supervisor , the incumbent serves as a Ramp Agent. They perform ramp agent duties while providing passengers and flight crew with a safe, professional, courteous, and respectful experience.

Key Responsibilities:

• Greet passengers and flight crew in a professional, courteous, and respectful manner.
• Comply with all ramp and hangar safety procedures and regulations at all times.
• Prepare aircraft for flight and customer acceptance.
• Marshal aircraft during arrivals and departures using standard hand signals.
• Tow aircraft.
• Refuel aircraft.
• Load and unload aircraft.
• Transport passengers and crew members.
• Perform other related duties as assigned.

Working Conditions:

• Shifts from 6:00 a.m. to 8:00 p.m., or on call according to operational requirements.
• Day or night shifts, scheduled Monday through Sunday.

Requirements

Required Qualifications

• Must hold, at minimum, a valid Canadian work permit.
• Valid Class 5 driver's licence.
• Class 3 driver's licence is considered an asset.
• Must hold an Airside Vehicle Operator Permit (AVOP) – Class D, or be willing to obtain it within the first three months of employment.
• Eligible to obtain a Restricted Area Identity Card (RAIC).
• Bilingual (spoken French and English).
• Experience in the aviation industry is considered an asset.
• High school diploma or equivalent.
• Ability to work in various weather conditions (hot and cold).
• Ability to lift heavy objects (up to 50 lbs / 23 kg).

Skills and Competencies

• Excellent interpersonal skills with the ability to work independently and as part of a team.
• Demonstrates leadership and initiative.
• Strong communication skills.
• Responsible, detail-oriented, and conscientious.
• Strong commitment to safety and the ability to prioritize tasks effectively.

Benefits

• Join an experienced and dynamic team!
• Uniform provided.
• Competitive salary.
• Flexible schedule.
• Free parking.