Job Description

Who We Are

The Raley’s Companies is a private, family‑owned, and purpose‑driven retail company headquartered in West Sacramento, CA. Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well‑known banners: Raley’s, Bel Air, Nob Hill Foods, Raley’s O‑N‑E Market, Bashas’, Food City, AJ’s Fine Foods and Bashas’ Diné Market. In addition, The Raley’s Companies bridges the divide between the physical and digital retail experiences through the operation of Fieldera and FieldTRUE. Built on a higher purpose, the organization and our more than 21,000 employees are committed to quality offerings, exceptional service, and doing right by our team members, communities, and planet.

Today, the Raley’s, Bel Air Markets, Nob Hill Foods and Raley’s O‑N‑E Market banners carry on Tom’s legacy of innovation by serving as more than grocery stores. Our purpose of changing the way the world eats, one plate at a time, has made Raley’s a trusted source for nutrition and wellness. We strive to enhance transparency and education in the food system to help customers make more informed, healthy food choices while serving as the destination for fresh products, affordable offerings, and personalized service.

Position Purpose

As our DC Support Associate, you will play a key role in supporting the daily operations of the Distribution Center by providing administrative and quality control support across shipping, receiving, inventory, Help Line, floral, and HR/Payroll functions. This role requires general knowledge of office practices, strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast‑paced distribution environment.

Perks & Benefits

• Competitive compensation, paid weekly
• Retirement Savings Plan – 401(k) including company contributions and matching funds
• Tuition Reimbursement for qualified courses
• Scholarship opportunities for continued education
• Medical, dental, and vision insurance for yourself and eligible dependents
• Life insurance
• Wellness Programs
• Flexible Spending Account (pre‑tax – commuter, childcare, and medical expenses)
• Health Savings Account
• Corporate store and discount programs (10% off groceries, free items)
• Employee Assistance Program (free financial, legal, and mental health services)
• Charitable contribution opportunity and volunteer time off and community events

What You’ll Do & How You’ll Make a Difference

• Monitor daily store order transmissions, research anomalies, and adjust orders as needed
• Respond to store inquiries regarding shipments, returned products, damaged items, and special orders
• Process standard and express order requests and coordinate assignments for warehouse teams
• Validate store orders and delivery schedules within warehouse management systems
• Issue credits and debits for store returns, shortages, and overages
• Conduct audits of outbound store orders through system review and physical product counts
• Submit vendor claims for incorrect, damaged, or unacceptable products
• Perform data entry for purchase orders and submit invoices to the Finance department
• Research, reconcile, and resolve inventory discrepancies and complete inventory reports
• Perform cycle counts using hand‑held devices and aerial lift equipment as required
• Inspect perishable products for quality, shelf life, and proper rotation
• Monitor and record temperature control device data
• Respond to Help Line inquiries and resolve order, selection, loading, and delivery issues
• Maintain floral orders, adjust purchase orders, verify credits, and ensure quality standards
• Audit timecards, process payroll‑related requests, and maintain personnel files
• Update databases and files to track audits, damaged goods, errors, and operational metrics
• Perform other duties as assigned

Qualifications

Education and Experience

High School Diploma or G.E.D. plus one (1) year of related experience in transportation, shipping/receiving, inventory, or a related specialty.

Required Knowledge

• General clerical practices, methods, and procedures
• Microsoft Office applications, including Word and Excel
• Familiarity with warehouse management systems

Skills & Abilities

• Ability to maintain accurate records and filing systems
• Ability to work independently and manage multiple priorities
• Strong verbal and written communication skills
• Strong customer service orientation
• Demonstrated organizational, analytical, and problem‑solving skills
• Ability to obtain aerial lift certification

Physical Demands

• Sitting, standing, and walking throughout the facility
• Viewing computer monitors and frequent keyboarding
• Talking and listening on the telephone
• Bending and lifting boxes up to 50 pounds
• Ability to tolerate temperatures ranging from 34–85 degrees

Work Environment

Work is performed in an office and distribution center environment with 24/7 operations.

This position requires availability to work varying shifts, including nights, weekends and holidays, to support distribution center operations.

Exposure to temperature changes and work around heavy equipment and machinery may occur.

Permanent residency in California or Nevada is a condition of employment for this position. This means a job offer may be denied or rescinded and, if employed, employment may be terminated if an applicant/team member ceases to reside in California or Nevada.

Internal Applicants:
• No disciplinary action during the past 6 months.
• Your current leader must recommend that you apply for this position and provide endorsement upon request from HR.
• You must upload a resume and answer all application questions.

Compensation: The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual(s) will depend on their relevant education, training, or experience, among other bona fide factors.