
About Organization
Rakuten Symphony is at the forefront of revolutionizing the telecommunications industry, building the future of mobile networks with innovative, cloud-native, and Open RAN solutions. Our mission is to empower operators globally to deliver cutting-edge services efficiently and at scale.
Job Duties
Kernel-Level Optimization:Conduct deep-dive performance tuning (sysctl, tuna, /proc) to optimize RHEL for real-time (RT) workloads.
RAN Workload Tuning:Configure and tune vCU/vDU components, implementing CPU isolation (isolcpus), IRQ affinity, and NUMA alignment to achieve deterministic performance.
Network Acceleration:Optimize packet processing using DPDK and SR-IOV to bypass kernel bottlenecks for high-throughput RAN traffic.
Advanced Troubleshooting:Lead Root Cause Analysis (RCA) for high-severity incidents using advanced tracing tools (ftrace, trace-cmd, perf).
Automation & Hardening:Develop complex Ansible playbooks to automate kernel hardening and performance profile deployments across large-scale clusters.
Lifecycle Management:Manage vulnerability patching, OS upgrades, and hardware-software interaction (Intel RDT, CAT, BIOS-level tuning).
Virtualization:Expert management of KVM/QEMU, Red Hat OpenShift Virtualization, and containerized vDU pods within Kubernetes.
Technical Skills & Tools
Core:Kubernetes, Linux (RHEL 8/9, Rocky Linux), Docker, Helm, Git
Hardware:Supermicro, Dell iDRAC, HP
Automation:Ansible, Python, Shell
Monitoring/Diagnostics:top, htop, vmstat, iostat, pqos, ftrace, perf
Certifications:RHEL, CKA (Certified Kubernetes Administrator)
Minimum Qualifications
Experience:8–12 years of relevant experience in telecommunications infrastructure engineering or SRE, with a proven track record in large-scale, complex environments.
Kubernetes & Virtualization:Deep knowledge of bare-metal Kubernetes deployments and virtualization in development/production environments.
Networking:Expertise in host-level networking, DNS/DHCP architecture, TLS management, load balancing, and advanced container networking.
SRE Practices:Proven application of SRE principles, including major incident leadership, capacity/scalability strategy, and advanced change management.
Security:Strong architectural knowledge of security hardening, RBAC models, pod security mechanisms, and secret management.
Technical Depth:In-depth knowledge of process scheduling (SCHED_DEADLINE, SCHED_FIFO), memory management, and I/O schedulers.
Languages:
English (Overall - 3 - Advanced)

About Rakuten Asia Pte. Ltd.
Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional Headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.
About Rakuten Group, Inc.
Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.7 billion members around the world. The Rakuten Group has approximately 32,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.
For more information on Rakuten and its businesses, please visit http://global.rakuten.com/corp/ or email us at asia-careers@mail.rakuten.com