PGC Digital (India): CMMI Level 3 Company

Raid CC system analyst

PGC Digital (India): CMMI Level 3 Company  •  Bengaluru, IN (Onsite)  •  3 months ago
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Job Description

Experience : 5 Years to 7 Years

Analysis of business issues related to Raid and fix it alongside reconcile the monthly collection cycles

Job Duties and Responsibilities

  • Resolve customer and business raised tickets within agreed SLA
  • Review the monthly collection cycle and reconcile the failure cases
  • Making sure required action collectionhigh usage action taken on time
  • Generating monthly and weekly reports regarding Raid CC system
  • Ability to know and review required connection with other systems
  • Review new changes on the system

Knowledge, Skills, and Abilities

  • Good knowledge and work experience in : unix and sql database
  • Work experience in telecom industry
  • Proven work experience in credit control system (preferable Raid)
PGC Digital (India): CMMI Level 3 Company

About PGC Digital (India): CMMI Level 3 Company

At PGC Digital, we empower enterprises to reimagine business transformation with cutting-edge digital solutions, global delivery expertise, and a people-first culture. As a trusted partner to SAP, Microsoft, Salesforce, and ServiceNow, we bring innovation, agility, and industry know-how to deliver measurable outcomes at scale.

What we deliver

On-Demand IT Staff Augmentation – same-day IT scaling & end-to-end enterprise software support

AI + Human Expertise in Talent Acquisition – blending precision with personalization

Greenfield, Migration & AMC Projects – accelerating digital journeys from strategy to execution

Enterprise Digital Transformation & Support – secure, scalable, and future-ready

Why customers trust us

We follow proven frameworks and global standards, reinforced by CMMI Level 3, ISO 9001, and ISO 27001 certifications—a testament to our focus on quality, process excellence, and information security.

Why employees choose us

We foster a culture of growth, inclusivity, and recognition.

Our achievements include:

Great Place to Work-Certified™

India’s Best Workplaces for Women 2024

Ranked among the Best Places to Work

Why investors believe in us

We are on a clear growth trajectory with a milestone to become a public limited company by 28th August 2026. Our IPO roadmap reflects our commitment to scaling globally, strengthening governance, and creating long-term stakeholder value.

Global presence

India – Offshore delivery excellence

Canada – Nearshore innovation hub

USA – Onsite client engagement

APAC HQ in Singapore – Driving regional growth

Future footprints (2025) – Expanding in Vietnam and India to strengthen procurement & delivery

We are more than a digital partner—we are an extension of our customers’ teams, committed to creating lasting value

📩 Connect with Us!

India : 9900085366 | UK : +44-744-710-4934 | USA : +1-831-401-4811

#PGCDigital #ITConsulting #DigitalTransformation #SAP #Microsoft #Salesforce #AWS #CloudComputing #Automation

Industry
IT & Software
Company Size
201-500 employees
Headquarters
7 temasek Boulevard Hex12-07 Suntec Tower One, SG
Year Founded
2016
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