Job Description

Rag & Bone Sales Specialist Job Description

The Rag & Bone Sales Specialist delivers a premium, brand‑aligned customer experience, drives sales, builds long‑term client relationships, and supports all aspects of store operations

Role Overview

The Sales Specialist acts as a brand ambassador in Rag & Bone’s retail spaces, embodying the company’s values of quality, craftsmanship, and authentic style. The role blends customer service, sales performance, and operational support to ensure a consistent, high‑quality experience for every shopper

Key Responsibilities

• Customer Experience: Greet and engage customers, identify needs, provide personalized styling recommendations, and offer expert product knowledge to create memorable shopping experiences
• Clienteling: Build and maintain a loyal client base through proactive outreach, follow‑up communication, and exceptional service before, during, and after the sale
• Sales Performance: Meet or exceed individual and team sales goals; support store and metric targets
• Visual Merchandising: Maintain visual standards, assist with floor sets, window changes, and merchandise presentation
• Inventory & Operations: Support stockroom organization, inventory management, loss prevention, and accurate POS transactions
• Brand Alignment: Emulate Rag & Bone’s aesthetic, uphold brand mission, and ensure adherence to company policies and procedures
• Team Support: Collaborate with store management and team members to maintain a welcoming, professional, and productive store environment

Qualifications

• Passion for fashion, trends, and the Rag & Bone brand
• Previous retail, luxury, or contemporary fashion sales experience preferred
• Strong interpersonal and customer service skills; ability to build lasting client relationship.
• Goal‑oriented mindset with proven ability to meet/exceed sales targets
• Work Environment & Culture
• Rag & Bone emphasizes authenticity, creativity, and collaboration, fostering an inclusive workplace where employees have a voice in policy and process Sales Specialists are eligible for commission and incentive programs that can enhance total compensation
• In summary: This role is ideal for a fashion‑savvy, service‑driven professional who thrives in a fast‑paced retail environment, can balance sales goals with brand stewardship, and enjoys contributing to a positive, team‑oriented store culture