The Radiology Secretary provides comprehensive clerical, administrative and scheduling support for imaging departments across the Mount Sinai Health System. The Radiology Secretary provides support to front office operations to ensure smooth flow of patient care, contributes to staff development, and supports initiatives that enhance patient satisfaction and operational efficiency. The position serves as a key liaison between patients, providers, referring physicians, and staff, while also supporting day-to-day departmental operations.
• Demonstrates the ability to perform clinical/technical/service/administrative tasks.
• Provide professional clerical and secretarial support, including phone coverage, reception, mail distribution, transcription, and meeting coordination.
• Coordinate and schedule all imaging services, including diagnostic, molecular, interventional, and consultative exams across the Health System.
• Verify that patients meet radiology safety requirements, are appropriately screened for each exam, and receive comprehensive instructions for preparation and post-procedure care.
• Register patients and maintain accurate demographic, insurance, and authorization information in EPIC Radiant.
• Verify patient eligibility, coverage, and obtain necessary pre-certifications and medical clearances.
• Manage work queues, email requests, and scheduling tasks in EPIC Radiant to ensure timely coordination of patient care.
• Make reminders and confirm calls to patients; reschedule or cancel exams as needed while communicating updates clearly.
• Collect up-front payments, generate patient estimates, receipts, process requisitions, and ensure accurate posting of required patient tracking milestones.
• Scan and upload patient documentation, including insurance cards, photo IDs, and other required forms.
• Prepare and maintain patient charts, physician orders, imaging questionnaires, and related medical records.
• Ensure clinical histories are complete and relevant for the requested exams, alerting technologists or supervisors of discrepancies.
• Maintain cleanliness and organization of the work area, ensuring a professional and patient-friendly environment.
• Report equipment malfunctions or unsafe conditions to appropriate personnel promptly.
• Attend required in-services and professional development sessions.
• Perform other related duties as assigned to support departmental operations and patient care.
• Trains and mentors less experienced staff, and discusses issues of concern with Supervisor
• Maintain educational and training requirements relevant to job function.
Compensation Statement
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $32.84 - $32.84 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
, LAH - Radiology FPA - STL, Mount Sinai St. Luke's
Strength through Unity and Inclusion
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
About the Mount Sinai Health System:
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
The Mount Sinai Health System is an integrated health system committed to providing distinguished care, conducting transformative research, and advancing biomedical education.
Structured around seven hospital campuses and a single medical school, the Health System has an extensive ambulatory network and a range of inpatient and outpatient services—from community-based facilities to tertiary and quaternary care.
WHO WE ARE
We are compassionate collaborators—48,000 strong—working to heal, teach, and advance medicine in New York City and throughout the world.
WHAT WE BELIEVE
We believe in challenging the status quo. Forging a new pathway in clinical excellence is only possible by putting the patient at the center of the experience.
WHY WORK WITH US
Here, innovation is valued and collaboration is integral. Mount Sinai is full of friendly, helpful people who share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home—culturally, ethnically, in outlook and lifestyle. When you join us, you become part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize healthcare together.
