Optimizes patient experience and supports providers by anticipating and responding to patient needs and requests of the health care team. Assists technologists/physicians with related modality exam/procedures. Supports efforts that ensure delivery of safe patient care and services. May be required to work a variety of shifts including days, nights, weekends, and holidays.
Allows care providers to focus on patient care by coordinating the patient flow which includes but not limited to: scheduling of inpatient exams/procedures, coordinating with the floor nurse for availability of patient, arranging transportation and/or transporting patients to and from the modality, updating of patient information in the electronic record, preparing and assisting patients while in the scan room, assists with positioning patient on table prior to and after exams, communicating scheduling delays or changes to the appropriate individuals, communicates with ordering providers on behalf of Radiologists, and ensure that modality rooms are properly stocked with supplies.
Must be a current Radiography Program student to be considered for this position.
High school diploma or GED and two years related experience; or an Associate Degree in a healthcare or service-related field. Related experience includes an environment requiring multi-tasking, within an administrative/physician's office or retail/service industry. Previous medical experience preferred in a hospital or clinic outpatient setting, including knowledge of procedures. Successful completion of Clinic Operations approved medical terminology course within 6 months of position start date is required. Completion of Basic Life Support training, MRI Safety training and Safe Patient Handling education are also required based on assignment. Qualified candidates must be customer-focused, service-oriented, possess strong verbal/written communication skills, and can trouble shoot, problem solve, and balance conflicting demands. Role requires independent decision making and sound judgment capabilities, with strong attention to detail and follow through. A demonstrated ability to work effectively in a fast-paced team environment, manage difficult and emotional situations, remains calm under stress, displays empathy and maintain positive communication is also required. Must have strong keyboarding and computer skills. Demonstrates basic understanding of insurance terminology.
None required. Certification as Medical Assistant (MA), Patient Care Assistant (PCA), or Certified Nursing Assistant (CNA) preferred.
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
Mayo Clinic has expanded and changed in many ways, but our values remain true to the vision of our founders. Our primary value – The needs of the patient come first – guides our plans and decisions as we create the future of health care. Join us and you'll find a culture of teamwork, professionalism and mutual respect, and most importantly, a life-changing career.
Mayo Clinic was founded in Rochester, Minnesota by brothers Dr. William James Mayo and Dr. Charles Horace Mayo. More than 100 years later, their vision continues to evolve around a single guiding value: "The needs of the patient come first." Today we are the largest integrated, not for-profit medical group practice in the world.
We are recognized for high-quality patient care more than any other academic medical center in the nation. These endorsements are very gratifying, but also humbling. They remind us of the tradition that has been entrusted to each one of us, and the legacy of excellence that we uphold every day.
