Job Description

PRN (As Needed)

Shift: Day/Evening/Nights

General Summary

Provides clerical support including, but not limited to scheduling, checking in patients, insurance verifications/authorization, and collecting payments. In addition, the Radiology Assistant will assist with laboratory and electrocardiogram services as needed.

Essential Functions:

• Admits all patients into computer while verifying all patient demographic, explaining forms and obtaining necessary signatures including patient/legal representative signatures. Confirms authorization requirements.
• Verify accuracy of the patient’s personal and insurance information, obtaining copies of insurance cards and all necessary forms.
• Pre-register patients for exams.
• Works Unverified Report, Delinquent Billing Report by Error, and/or Incomplete MSP Report as directed by Radiology Management.
• Assures the accuracy with registration QA is at 95%.
• Completes all paperwork, lab, EKG and/or imaging, documenting all necessary information for each section.
• Schedules patients, verifying preps and assuring patient’s understanding. Interacts professionally with the technologists to coordinate requests.
• Ensures all requirements are met for a proper order.
• Process payments when necessary and issue receipts.
• Minimizes in/out time.
• Assist technologist with paperwork; documenting histories and procedure documentation.
• Prepares appropriate contrast dosage.
• Reload laser camera as needed.
• Ensure cassettes are returned to correct locations.
• Locate Master jackets, all films and subfolders as requested.
• Processes film loan requests, completing all steps on each loan.
• Ability to successfully merge and transfer films.
• Able to hang films according to radiologist’s preference.
• Ensure the accuracy of POS payment collections.
• Properly identifies patient using name and DOB.
• Follows the facilities infection control practices without fail.
• Enters all data into computer prior to delivery to the lab for testing.
• Observes laboratory protocol regarding transport, temperature and time requirements for specimens.
• Operates and maintains daily records for laboratory equipment.
• Disinfects patient collection site and draws specimens into appropriate tubes, with sufficient volumes per departmental procedure.
• Sends all pediatric venipuncture to the Norman Drive facility. Initiates communication with Education staff to resolve issues.
• Enters required data into the system and generates complete paperwork.
• Explains procedure to our patients in a competent caring manner.
• Acquires and processes a quality tracing.
• Assures the tracing is properly processed for interpretation.

Common Expectations:

• Completes all job functions as per departmental policies and procedures.
• Demonstrates responsibility for own standards of practice or areas of responsibility.
• Completes or assists with tasks that are not specifically outlined in their job description but are within their scope of practice or position.
• Assists with covering a shift or same or similar job in another department.
• Goals within the employees control and established for this evaluation period have been completed according to acceptable standards.
• Participates in Six Sigma initiatives as requested.
• Attends required in-services, and actively participates in self-education.
• Maintains current knowledge in present areas of responsibility (attends ongoing educational programs as required, requested or appropriate).
• Demonstrates competence at all levels in providing care or service to all patients and customers based on age, sex, weight and demonstrated need. For non-clinical areas, has attended training or participated in education and demonstrates understanding of providing population specific customer service.

Qualifications

Minimum Education:

• High School Diploma or GED Required

Work Experience:

• On the job training provided Required
• Phlebotomy and EKG skills Preferred

Licenses:

• Basic Life Support Upon Hire Required

Knowledge, Skills, and Abilities:

• Strong interpersonal skills and communication skills.
• Knowledge of and ability to use radiology information systems, radiographic/fluoroscopic equipment, paging system copier, beeper, personal computer, fax.

WellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region’s largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.