Job Description

Job Advert

Radiology Administration Assistant

Location: Rivers Hospital, Sawbridgeworth

Hours: Full time, 37.5 weekly hours

Salary: £24,944.00

The role:

We are looking for an experienced Administrator to join our Radiology team at Rivers Hospital.

You will be part of a close-knit, innovative Radiology team delivering an exceptional diagnostic imaging service. At the heart of patient care, you’ll build relationships with all the hospital’s key departments, and our consultants across many specialisms. Whilst providing excellent customer service, you’ll also track, process and manage patient records, perform audits and assist in booking in patients. You will also liaise closely with our consultants, private patient teams, outpatient team members and more; but at its heart, this role is about playing a key role in the diagnosis, treatment, and care of our patients.

What you will bring:

• Experience in a front facing or customer service role

• Maths/English to GCSE level or equivalent

• Proven organisational and communication skills at all levels, both written and oral.

• Proficient in the use of Microsoft Office including databases

• Ability to communicate effectively with colleagues and consultants on a day-to-day basis applying appropriate methods and interpersonal skills

• Positive, willing attitude

• Self-motivated and possess strong organisational, interpersonal and above all customer service skills.

• Previous use of an Electronic Patient Record system (desired not required)

Where you will be based:

Rivers Hospital is part of Ramsay Health Care UK, one of the leading providers of NHS and private patient’s services in England. We are based on the Herts & Essex boarder and are passionate about quality of care throughout the hospital. The hospital is equipped with the latest medical facilities for diagnosis and treatment, and has very high quality clinical standards including effective infection prevention measures. By investing in advanced medical technology, the hospital offers a wide range of treatments and services. The five fully equipped theatres with ultra clean air technology are particularly suitable for orthopaedic procedures offered such as arthroscopy, hip and knee replacement. Two-day surgery suites are suitable for minor surgery and endoscopy procedures.

Why join us?

At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we’re people caring for people:

Health, Wellbeing & Financial Security

• Private Medical Cover, with the option to add your partner and dependants

• Discounted Bupa Dental Insurance

• Life Assurance (Death in Service) x3 your base salary

• Private Pension, with Ramsay matching up to 5% after a qualifying period

• Employee Assistance Programme

Work–Life Balance

• 25 days annual leave + bank holidays, with the option to buy or sell additional days

• Flexible shift patterns, where possible

• Family friendly policies including enhanced parental leave

• Volunteer leave to support causes that matter to you

Career Development & Recognition

• Training and Development via the Ramsay Academy to support your career development

• Colleague recognition programme to celebrate our people

Lifestyle & Everyday Perks

• Access to our benefits platform, offering a wide range of discounts

• Cycle2Work scheme

• Subsidised staff restaurant, where possible

• Free parking on site, where possible

About us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.

We are committed to equality of opportunity for all. This role is subject to an Enhanced DBS check.

We value your application and welcome any questions you may have prior to applying.

Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.