Job Description

Tiered Approach

In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:

• Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
• Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments
• Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers
• Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates

Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.

Background

Job Purpose and Organizational Context

These positions are based in the UNDSS Security Operations Centre (SOC) in Juba, South Sudan. The incumbents will serve as SOC Assistants (Radio Operators) and report to the UNDSS SOC Supervisor. At this level, the incumbents of the posts work as part of a team with minimal supervision and are expected to produce accurate, well-organized reports and technical outputs. They work as part of the UNDSS SOC team, particularly during security incidents and emergencies. This role may involve working on rotating shifts and being available to report for duty at short notice. The positions provide telecommunications support that helps ensure security procedures are implemented effectively.

Duties and Responsibilities

• Coordinate with UNDSS Security Officers and security focal points of UNSMS organizations, as required, to facilitate accurate and efficient security-related information flow following established standard operating procedures.
• Responsible for monitoring and channeling all radio communications, including tracking of UN personnel and vehicle movements, to ensure efficient 24-hour coverage of telecommunications services.
• Produce regular and ad hoc reports including daily radio checks and assist in preparation and dispatch of the summary of security incidents and other information to staff, to facilitate accurate, efficient and concise communication and information flow.
• Provide efficient support and training to users on telecommunications equipment and procedures including Security Risk Management Measures (SRMM), to ensure effective use of telecommunications equipment.
• Maintain inventory and provide recommendations for potential improvements, to support efficient planning and keep UNDSS SOC telecommunications equipment operational.
• Create and maintain databases (e.g. lists of call signs, addresses, telephone numbers, wardens, etc.), to ensure accurate information is available at all times.
• Follow established emergency response processes and procedures, to ensure prompt assistance in case of emergencies.

Competencies

Achieve Results:

LEVEL 1: Plans and monitors own work, pay attention to details, deliver quality work by deadline

Think Innovatively:

LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously:

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility:

LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination:

LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner:

LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion:

LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Required Skills and Experience

Education

• Completion of secondary school education or High school diploma (or equivalent) is required

Experience

• At least two years of progressively responsible work experience in radio operations or other relevant fields of work
• Technical training in communications equipment or other work-related areas
• Technical Knowledge and supplemental courses on Computer networks and in the use of Microsoft Applications, ie Word, Excel, Access and PowerPoint
• Experience in UN system or International NGO radio room management/operation

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Use of AI by candidates

Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection

Scam alert

UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.