Job Description

Vision RT is a fast-growing MedTech company transforming radiation therapy for cancer patients by helping make it more accurate, effective, and comfortable. The company is the inventor of, and a market leader in, Surface Guided Radiation Therapy (SGRT). This technology uses advanced 3D cameras to track surface data, providing enhanced guidance across every step of the radiotherapy workflow.
Vision RT’s SGRT solutions are in 24 out of the 25 “Best Hospitals for Cancer,” as tracked by US News & World Report.The company is recognised as one of Britain’s fastest-growing private tech companies, as featured in the 2025 Sunday Times 100 Tech list. Vision RT is also a recipient of the 2024 King’s Award for Enterprise, the UK’s most prestigious accolade for business excellence.
Company video
With around 300 employees globally and offices in the UK, Poland, and the USA, Vision RT operates independently as part of the Danish company William Demant Invest A/S, one of the world’s largest investors in healthcare companies. Employees benefit from the security and reach of being part of a large global enterprise, combined with the agility and innovation of a startup.
Vision RT is a company with strong values, a clear mission, and a bright future. It is an exciting and rewarding organisation in which to work.
About the role
This field-based position supports customers across Illinois—ideally based in Chicago—and requires up to 75% travel, with occasional nationwide travel, to deliver expert clinical applications support for Vision RT systems. Working closely with hospital teams, the role focuses on developing clinical protocols, delivering onsite and remote training, supporting product demonstrations, and providing responsive phone-based clinical assistance. The position also contributes to customer education through workflows, guides, and e learning, while collaborating with R&D to provide valuable product feedback and testing insights. Success in this role requires strong clinical radiotherapy experience, excellent communication and customer service skills, proficiency with Microsoft Office, and the ability to thrive in a fast-paced, customer-facing environment.

Key Responsibilities will include:

• Liaising closely with key customer sites to develop clinical protocols
• Attending exhibitions and providing product demonstrations/assisting sales at customer sites
• Providing clinical applications training to customers both on site and remotely, as well as creating and implementing support training information (workflows, user guides, e-learning courses)
• Providing phone support to customers and colleagues on the clinical operation of Vision RT systems
• Coordinating or leading customer and/or employee training classes. May also conduct group presentations at seminars, training programs and trade shows
• Liaising with R&D to provide product feedback and recommendations for improvement, and providing testing and feedback analysis to development staff
• Assisting in generating customer information bulletins (CIB) and tracking and delivery of those bulletins

Essential Skills & Experience:

• Associate degree or equivalent (bachelor's degree preferred)
• 3+ years minimum experience in Clinical radiotherapy environment
• Proficient in Microsoft Office products
• Excellent communications skills
• Excellent customer service skills
• Experienced working in a fast paced commercial or clinical environment
• Must have a valid driver's license and passport is required as 90-100% of this role involves travel both domestic and international
• AlignRT/OSMS experience

Desirable Skills & Experience:

• A strong team-player
• Self-motivated and result orientated

Vision RT is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment and development without regard to race, colour, religion, sexual orientation, gender, national origin, disability, or protected veteran status.