Job Description

Position Details

• Employment Type: Part-Time
• Hiring Range: $16 per hour
• Schedule: Monday-Friday 8am-2pm; Saturday or Sunday required
• Hours: Part-Time (minimum 20 hours/week, maximum 28 hours/week)
• Location: Alpharetta, Georgia; On-site (No remote or hybrid option)

About Us

We're more than an e-commerce retailer - we're a destination for athletes, adventurers, and sports enthusiasts. Sports Warehouse offers a carefully curated selection of gear and equipment across tennis, pickleball, padel, running, bass fishing, equestrian sports, ice and roller hockey, inline skating, roller derby, and skateboarding. Our goal is simple: help every customer find the right products with expert guidance, exceptional service, and a shopping experience that keeps them coming back.

At Sports Warehouse, we're always looking for motivated, dependable people who are passionate about delivering exceptional experiences for our customers and for one another. Whether your strengths are in customer service, warehouse operations, technology, marketing, merchandising, or another area of the business, you'll be part of a collaborative team that values integrity, innovation, and continuous improvement.

We believe great people make great teams. If you're eager to make an impact and help connect athletes and outdoor enthusiasts with the products they love, we'd love to hear from you.

The Sports Warehouse Family of Brands

Tennis Warehouse

Pickleball Warehouse

Padel Warehouse

Running Warehouse

Tackle Warehouse

Ice Warehouse

Inline Warehouse

Derby Warehouse

Riding Warehouse

Skate Warehouse

TYPTI Warehouse

Benefits & Perks

Health & Wellness

• Medical, dental, and vision insurance*
• Life insurance*
• Short-term disability coverage*

Time Off

• Paid vacation*
• Paid sick time

Financial Benefits

• 401(k) retirement plan
• Profit-sharing program

Workplace Perks

• Employee discounts across all Sports Warehouse brands
• Complimentary access to our on-site fitness facility
• Career growth and development opportunities
• Employee appreciation events and team celebrations

*Available to eligible full-time employees.

Purpose of Position

Perform basic racquet preparation and maintenance, including stringing and other racquet services.

Requirements

* Prior knowledge of how to string a tennis racquet is a plus but not a requirement. We will provide all training necessary to learn how to successfully string racquets.

Duties and Responsibilities

Racquet Service

• Carefully and efficiently install strings according to racquet specifications.
• Identify possible damage or defects to racquets and/or strings and make an assessment of the necessary corrective actions.
• Repair and/or replace accessories as needed.
• Maintain a safe and clean work environment.
• Other duties deemed necessary to support daily operations of Sports Warehouse.
• Communicate effectively and behave professionally.
• Demonstrate active listening skills.
• Interpret and execute written and verbal instructions accurately.
• Follow directions well and gain clarification as needed.
• Focus and maintain attention to detail.
• Work independently and remain motivated.
• Foster a positive attitude and strong work ethic, contributing positively within a team.
• Maintain a standard of conduct that will maintain an orderly and productive workplace.
• Uphold standards of safety and cleanliness in the work environment.
• Practice good judgement in actions and decision making.

Supervisory Responsibility:

This position has no direct supervisory responsibility.

Work Environment:

This role functions within a professional and collaborative office setting, regularly utilizing standard office equipment such as computers, tablets and phones for day-to-day tasks. The use of racquet stringing machines and related tools/supplies may also be required to support the needs of the business.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Requires standing for prolonged periods of time and use of hands, fingers, wrists, and arms while stringing racquets.
• Regularly required to perform tasks that require repeating motions that use hands, wrists, and fingers to handle objects and reach with hands and arms.
• The employee is frequently required to move about to accomplish tasks and may include standing, walking, bending, twisting, reaching, stooping, kneeling, climbing or crouching. The employee is rarely required to sit.
• Occasionally required to stoop, bend, twist, reach, kneel, crouch or climb.
• Regularly required to type on a computer, use tablets, and use computer software.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• The ability to observe details at close range (within a few feet of the observer).
• Must regularly lift and/or move objects that weigh less than ten pounds, occasionally lift and/or move items that weigh between 10 – 20 pounds, and rarely lift and/or move items that weigh between 20 - 50 pounds.