Scope of Position

The Racquet Club Attendant provides friendly, attentive service in a premium pickleball and padel environment. Responsible for keeping courts clean, organized, and guest-ready, this role supports reservations and equipment rentals while ensuring a welcoming and professional experience for all players.

Position Requirements

• Professional demeanor and happy attitude.
• Previous experience in a recreational, hospitality or sports family environment is a plus.
• Basic understanding of pickleball or willingness to learn.
• A creative and enthusiastic approach to engaging guests.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Ability to adapt activities to suit various age groups and interests.
• Basic computer knowledge (Micros or other POS systems).
• Outstanding and professional guest services skills.
• Organized and the ability to facilitate multiple people and skill sets at the same time.
• Knowledge of supplies.
• Excellent eye for detail and the ability to multi-task.
• Experience setting up, operating and breaking down events.

Responsibilities

• Greet all members and guests in a professional and welcoming manner
• Ensure all courts are clean, safe, and properly set up with nets and equipment
• Monitor court activity, ensuring rules and time limits are respectfully followed
• Manage court reservations, walk-ins, and cancellations efficiently
• Assist with guest check-in, memberships, and payment processing as needed
• Provide accurate information on club rules, pickleball and padel basics, and upcoming events or lessons
• Promptly report any equipment malfunctions or facility concerns to management
• Support light maintenance tasks and assist with event setup or breakdown as required

Education

• High school diploma or GED

Skills and Abilities

• Ability to communicate in the English language. Second language is a plus.
• Ability to work independently in a safe and organized manner.
• Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.
• Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook).

Physical Requirements

• Able to work in a fast-paced environment.
• Able to be outdoors for long periods of time.
• Ability to work in outdoor weather conditions including heat, sun, wind, and rain.
• Must be physically fit to lift, pull, and push items up to 50 pounds.
• Also requires standing/walking/reaching and bending throughout shift.