Job Title: Premium Hospitality Host
Location: Chester, Bangor-on-Dee
Contract: Casual / Zero Hours (flexible shifts)
✨ Join the Guest Experience Team at Chester Race Company – Premium Hospitality Host ✨
We’re looking for experienced, passionate Hospitality Hosts and Hostesses to join Chester Race Company for the 2026 racing season at Chester Racecourse. This is an exciting and varied role where you’ll be the welcoming face of our hospitality venues, often creating the first and lasting impression for our guests.
Working as part of our Guest Experience team, you’ll support the delivery of a memorable day of escapism for every guest. You’ll play a key role in our award-winning success by consistently providing a world-class level of service. The role offers the opportunity to work across a range of high-class hospitality settings at Chester Racecourse.
Why join us?
💸 Get paid weekly – every Friday without fail
🏆 Recognition and reward schemes to celebrate your hard work
🙌 Earn while having fun and working with friends
✨ Be part of prestigious events and iconic venues
📲 Enjoy total flexibility with shifts managed easily through our app
About Chester Race Company
Chester Race Company Ltd is one of the North West’s most iconic and respected organisations. While horseracing is at the heart of our heritage, we are an evolving organisation with a broad portfolio. We proudly operate three racecourses – Chester, Bangor-on-Dee, and Musselburgh in Scotland – and our reach extends further with a hotel, a vibrant pub, and several property ventures in the city of Chester. Our in-house catering brand, Horseradish, and staffing division, Thyme People, also play a central role in our success. With such a dynamic mix of venues and services, no two days are ever the same.
General Responsibilities:
Providing a warm, professional welcome to guests across the venue
Acting as a friendly point of contact for guest enquiries and feedback
Ensuring smooth operation of assigned hospitality areas
Seating guests efficiently and resolving any seating or table plan issues
Delivering a consistently high-level guest experience
Supporting hospitality staff with table service, clearing, and maintaining clean dining areas
Ensuring guests receive a positive farewell upon departure
What We’re Looking For:
Previous experience in hospitality or event hosting
Knowledge of fine dining etiquette
A genuine passion for guest service
Friendly, confident, and approachable demeanour
Strong communication, organisation, and problem-solving skills
A positive team player able to thrive in a fast-paced environment
This role requires you to be over the age of 18
Pay Rates (inclusive of holiday pay):
💷 £14.60 per hour
Shifts & Availability:
Your schedule, your choice! With our easy-to-use staff app, you’re in control of when you work.
Most shifts take place during evenings and weekends, giving you flexibility to fit work around your lifestyle.
If you have previous Host/Hostess experience and you feel this is the perfect fit for you – please apply below!
Established in 1539, Chester Racecourse is officially recognised by the Guinness Book of World Records as the Oldest Racecourse in the world, still in operation.
Chester is in fact a 365 days’ a year operation, attracting over 330,000 visitors annually at race day fixtures and non-race day events. Recognised as a leader in its field, Chester Racecourse consistently pushes boundaries to ensure the racecourse product delivers the optimum experience and opportunities for visiting horsemen and the general public. The racecourse has consistently been awarded the Gold Standard Award by the Racehorse Owners Association (ROA), since the award’s inception in 2008 and was awarded the prestigious title of Large Racecourse of the Year, when the award was launched in 2015 and again in 2018 and 2019.
