Job Description

Helping Hands provides HOPE and CARE through personal, trauma-informed programs to individuals experiencing homelessness.

Our programs are Trauma-Informed, Data-Driven, and Person-Centered.

We take the time to learn each individual's story and help connect them to the appropriate local resources and services to meet their unique needs. We do not duplicate available services; instead, we build strong collaborative partnerships with local programs and foster connections between participants and our community partners.

The right individual for this position has a passion for helping others, is nonjudgmental, and able to deal with difficult situations in positive and constructive ways. Medical/Dental/Vision/401k/PTO/Paid Holidays. $18.90 per hour.

> Full time - must be available evenings and weekends.

Key Responsibilities:

• Supervise shelter activities to ensure the safety of participants.
• Responsible for intakes, interviews, and after-hours referrals.
• Ensure timely bunk assignments, dorm inspections, and property storage.
• Maintain accurate logs, shift reports, and participant records, both manually and using a web-based program.
• Perform urinalysis and breathalyzer testing of participants as needed.
• Attend agency and program staff meetings.
• Facilitate de-escalation, problem-solving and crisis intervention services as necessary.
• The right individual for this position has a passion for helping others, is nonjudgmental, and is able to deal with difficult situations in positive and constructive ways.

Requirements

The physical and mental demands described here are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job.

• Excellent written and verbal communication skills.
• Ability to work both independently as well as part of a team.
• Ability to appropriately assess a situation and de-escalate/take corrective action as necessary.
• Good computer skills.
• Hearing and vision adequate for interaction with participants, interaction with staff, and interaction with the general public.
• Work is primarily performed indoors, occasionally accompanied by moderate noise levels and exposure to scents.
• Frequently required to sit/stand at a computer or in a stationary position.
• Frequently operates a computer and other office productivity equipment, such as copy machine, printer, and phone.

Preferred Qualifications

• Direct or Lived Experience with homelessness, addiction, and/or low-income populations.
• Understanding of the issues surrounding homelessness, chemical dependency, domestic violence, and sexual assault
• Helping Hands Reentry Outreach Centers is proud to be an Equal Opportunity Employer.

Helping Hands is proud to be an Equal Opportunity Employer.