Southend on Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend.
Working for Southend on Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovate environment, with the benefit of flexible working practices to support a positive work life balance. As a Unitary Authority we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference.
Do you enjoy meeting people and helping them make the most of their visit? Join us as a Visitor Information Assistant (x2) and be part of the team creating a warm welcome for visitors to Southend. This vacancy is offered on a full time and permanent basis.
Based at the Visitor Information Centre on Southend Pier, you’ll be at the heart of the visitor experience, welcoming visitors providing information on local attractions, events and experiences, selling tickets and merchandise, and ensuring our visitor facilities are welcoming and well presented.
As a Visitor Information Assistant, you’ll also get involved with seasonal activities, promotions and events, making this a varied and rewarding role. If you're friendly, enthusiastic and passionate about showcasing the very best of Southend, we'd love to hear from you!
NB: The role operates on a rota basis and requires regular weekend, Bank Holiday and evening working (currently 4 days on and 2 days off, 8 hrs per day, between 10am-8pm dependant on season. October – March this role will finish no later than 6pm).
To be successful in this role, you’ll have experience in tourism, retail, hospitality or another customer-facing environment. You’ll be confident engaging with a wide range of people and able to remain friendly and professional in a busy environment.
It is essential that you have good knowledge of Southend-on-Sea, its attractions and visitor offer.
You also need to have:
When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training. A full list of benefits provided by Southend Council can be viewed on the "Why Work For Us?" tab.
If you are interested in this role, please click 'apply online' to forward an up-to-date copy of your CV.
If you would like a copy the Job Description, please click here
Please note: Applications for this vacancy may close prior to the date advertised above so you are advised to apply as soon as you are able to.
The Council is an equal opportunities employer. We welcome applications, regardless of race, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief.
We are a mid-sized unitary authority in South East Essex with around 1,800 FTE roles, serving a population of 182,500 residents.
We were very proud to be awarded LGC Council of the Year 2012 and have received a number of other awards including Stonewall Top 100 Employer, RoSPA level 5 and Silver IiP.
We exist to create 'a better Southend': our aims are for our city to be 'Safe', 'Clean', 'Healthy', 'Prosperous' and led by an 'Excellent' organisation.
We are very proud of the differences we make and would welcome you considering joining one of our nationally recognised, award winning teams of talented and hard working individuals.
