Job Description

Hyre is a fast-growing virtual assistant service company dedicated to providing exceptional support to our clients. We value innovation, efficiency, and a commitment to excellence. Join us and be part of a dynamic team that empowers businesses to thrive.

About the Client

We are a professional moving company serving residential and commercial customers across multiple markets in the United States. Our team is focused on delivering reliable, efficient, and customer-focused moving services, with an emphasis on clear communication, accurate scheduling, and a smooth experience from first contact through move completion.

As we continue to grow, we are expanding our sales and support capabilities to better manage lead volume, improve follow-ups, and support multiple locations and franchise owners.

About the Role

We are seeking a full-time Bilingual Virtual Sales Assistant (English/Spanish) to support our sales operations by handling inbound inquiries, conducting follow-ups, and assisting with booking and scheduling. This role will interact with both English- and Spanish-speaking customers and is primarily sales-focused, with the opportunity to support light operational tasks as business needs evolve.

This position requires strong communication skills, consistency, and the ability to manage a high volume of customer interactions throughout the workday.

Key Responsibilities

• Respond to inbound sales inquiries via phone, email, and text in both English and Spanish
• Conduct outbound follow-ups with new and existing leads
• Qualify leads by gathering accurate move details (dates, locations, inventory, access notes, etc.)
• Assist with booking moves and scheduling estimates
• Maintain accurate and detailed CRM records
• Follow sales scripts, pricing guidelines, and internal workflows
• Ensure timely responses to prevent lead drop-off

Sales Expectations

• Maintain consistent availability during assigned full-time work hours
• Demonstrate strong follow-up discipline and time management
• Communicate clearly, professionally, and confidently with customers
• Handle objections and guide customers toward booking
• Meet performance expectations related to responsiveness and booking outcomes

Preferred Qualifications

• Fluent in English and Spanish (spoken and written)
• Previous experience in sales, inside sales, or customer service
• Experience with moving companies or home services is a strong plus
• Familiarity with CRM and scheduling tools
• Experience working remotely with U.S.-based customers

Skills & Attributes

• Strong verbal communication and phone presence
• Highly organized and detail-oriented
• Reliable internet connection and professional remote setup
• Self-motivated, coachable, and process-driven
• Customer-first mindset with strong accountability

Location & Work Setup

• Remote / Virtual
• Full-time position
• Candidates based in Mexico are preferred, but not required
• Must be available during U.S. business hours