Job Description

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

Life at THG Beauty

We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.

About Bentley Labs

Bentley Laboratories is a premier beauty contract manufacturer based in Edison, NJ. For over twenty years, Bentley has been a trusted supplier for the world’s top global beauty brands, creating and producing award-winning innovations across the skincare, body care, haircare, hygiene and color cosmetics categories. Bentley’s core manufacturing capabilities include OTC’S; skincare emulsions; surfactant systems for haircare, bath & body products; hot fill processing for solid stick deodorants, lip balms, and other wax systems; and powders for dry shampoos and loose powder face applications. Known for its innovation capabilities, quality, and manufacturing excellence, Bentley maintains the highest standards in GMP compliance, safety, and operational efficiency.

Why be a Quarantine Sampling Technician at Bentley Labs?

The Quarantine Sampling Technician is responsible for the collection, handling, labeling, and delivery of representative samples of incoming raw materials in accordance with approved procedures and current Good Manufacturing Practices (cGMP). This position plays a critical role in maintaining material control and supporting Quality Assurance and Quality Control operations by ensuring samples are collected accurately, safely, and in a manner that prevents contamination or mix-ups.

As a Quarantine Sampling Technician, you’ll:

Material Sampling

• Collect representative samples of incoming raw materials and packaging components according to approved sampling procedures.
• Verify material identity, lot numbers, status labels, and associated documentation prior to sampling.
• Utilize proper aseptic and contamination-control techniques during sample collection.
• Label and document all samples accurately and completely.
• Operate a forklift to put approved material into inventory

Inventory and Material Control

• Maintain organization and cleanliness of quarantine and sampling areas.
• Assist with movement of materials between quarantine, approved, and rejected locations.
• Verify material status labels and report discrepancies to Quality Assurance.
• Support cycle counts and inventory reconciliation activities as required.

Documentation

• Complete sampling logs, batch documentation, material inspection records, and laboratory submission forms accurately and legibly.
• Maintain compliance with Good Documentation Practices (GDP).
• Ensure all activities are performed in accordance with approved SOPs, specifications, and cGMP requirements.

Compliance and Safety

• Follow all company safety policies and GMP requirements.
• Wear required PPE and maintain cleanroom and hygiene standards where applicable.
• Report quality, safety, and compliance concerns immediately.
• Participate in internal audits, inspections, and continuous improvement initiatives.

What skills and experience do I need for this role?

• 1-3 years of experience in pharmaceutical, OTC drug, cosmetic, food, or related regulated manufacturing environment preferred.
• Experience with material sampling, GMP documentation, inventory control, or warehouse operations preferred.
• High School Diploma or GED required
• Understanding of cGMP requirements and Good Documentation Practices.
• Strong attention to detail and organizational skills.
• Ability to follow written procedures and work independently.
• Basic computer skills including Microsoft Office and ERP systems.
• Ability to communicate effectively with Production, Warehouse, Quality Assurance, and Laboratory personnel.

Physical Requirements

• Ability to lift up to 50 pounds.
• Ability to stand, walk, bend, and climb stairs throughout the workday.
• Ability to wear required PPE, including safety glasses, gloves, hairnets, beard covers, and protective footwear.
• Ability to access warehouse racks, manufacturing vessels, and storage areas.

Preferred Experience

• FDA-regulated pharmaceutical, OTC drug, cosmetic, dietary supplement, or food manufacturing.
• Raw material and packaging component sampling.
• Water sampling.
• Environmental monitoring sampling.
• SAP, Oracle, NetSuite, or other ERP systems.
• Forklift certification (or ability to obtain certification).

Key Performance Indicators (KPIs)

• On-time sample collection.
• Sampling right-first-time rate.
• Documentation error rate.
• Material release cycle time support.
• Audit readiness and GMP compliance.
• Sampling equipment inspection and maintenance compliance.

What’s in it for me?

• Salary: $19.50 to $24.00/hour
• 10+ Vacation Days, 5 Personal Days, and 13 Paid Holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy the day off on us.
• Generous discounts on our brands.
• Medical/Dental/Vision, 401(k) with match, and Flex Spending Accounts.
• Parental Return-to-Work Bonus and Employee Assistance Programs.

Company Expectations

At Bentley Labs, we believe that our culture is the foundation of our success. All team members are expected to uphold our core values by demonstrating integrity, accountability, and mutual respect in all aspects of their work. We are committed to maintaining a safe, inclusive, and collaborative work environment where everyone feels valued.

As part of our team, you are expected to:

• Take personal responsibility for promoting and maintaining a safe and healthy workplace.
• Follow all applicable GMP (Good Manufacturing Practices), quality, and compliance standards.
• Foster an environment of inclusivity, respect, and open communication.
• Uphold the highest standards of professional ethics and integrity.
• Contribute positively to our culture of continuous improvement, innovation, and shared success.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.