Capco

Quantum Prod Support

Capco  •  Pune, IN / Hyderabad, IN / Bengaluru, IN (Hybrid)  •  5 hours ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Job Title: Production Support Engineer - Bangalore - Pune - Hyd

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Job Title: Production Support Engineer - Bangalore - Pune - Hyd

Location: Bengaluru,Pune, Hyd

Hybrid Mode - 3 days WFO (Tues, Wed, Thurs) per week

Shift Time: 24*7 Rotational Shifts

Production Support Engineer (Summit / Quantum / Treasury Applications)

We are seeking a Production Support Engineer to provide Level 1 (L1) support for critical Treasury and Financial applications, including Summit, Quantum, and other Treasury platforms. The ideal candidate will have strong experience in production support, batch monitoring, incident management, UNIX/Linux, SQL, and Oracle technologies within a banking or financial services environment.

Key Responsibilities

  • Provide L1 Production Support for Summit, Quantum, or Treasury applications.
  • Monitor overnight batch jobs and start-of-day/end-of-day processes.
  • Identify, analyze, troubleshoot, and escalate production incidents within SLA timelines.
  • Execute and monitor batch jobs, UNIX shell scripts, SQL scripts, and Oracle stored procedures.
  • Schedule, maintain, and troubleshoot CRON jobs and job scheduling processes.
  • Support application releases, deployments, patch installations, and routine production activities.
  • Perform data uploads, process restarts, and batch re-runs as required.
  • Support daily operational activities and request fulfillment as per standard operating procedures.
  • Maintain production support documentation, operational checklists, and knowledge articles.
  • Record incidents, problem tickets, and service requests using JIRA, Remedy, or similar ticketing tools.
  • Coordinate with development, infrastructure, and business teams during production issues.
  • Prepare operational reports and monitor application performance and batch processing status.

Required Skills

  • Experience supporting Summit, Quantum, Treasury Applications, or similar financial platforms.
  • Strong experience in Production Support and Incident Management.
  • Hands-on experience with:
    • UNIX/Linux
    • Shell Scripting
    • SQL
    • Oracle Database
  • Experience in batch monitoring and job scheduling.
  • Knowledge of CRON jobs and scheduling tools.
  • Experience with JIRA, Remedy, or similar ticketing systems.
  • Strong troubleshooting and analytical skills.
  • Excellent verbal and written communication skills.

Preferred Skills

  • Banking, Treasury, Capital Markets, or Financial Services domain experience.
  • Knowledge of overnight batch processing and financial transaction workflows.
  • Experience supporting production releases and operational activities.
  • Familiarity with ITIL processes and service management practices.

Experience

  • 3–7 Years of Production Support Experience.
  • Prior experience in Banking, Treasury, or Capital Markets environments is highly preferred.

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Capco

About Capco

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
London, GB
Year Founded
1998
Website
capco.com
Social Media