Job Description

The Opportunity

As a Quantitative Consultant, you will apply your analytical mindset to solve complex, high-impact life insurance product questions that do not always fit a standard process. You will support specialized service requests, production issues, exception reviews, manual calculations, product explanations, MEC testing/avoidance, complaint and litigation-related inquiries, and other complex policy scenarios. This role offers the opportunity to use Excel tools, models, and quantitative analysis to help agents and clients get accurate, timely answers. You will work closely with partners across Compliance, Legal, Internal Investigations, Customer Service, and Operations, and directly with Financial Advisors to understand the issue, evaluate options, and deliver clear, practical solutions.

The Team

You will join a collaborative team of quantitative consultants who solve complex product questions, improve workflows, and develop tools and models that help the business work more effectively. You will bring strong attention to detail, clear communication, sound judgment, and a continuous improvement mindset to translate complex information into practical guidance for business partners, agents, and clients. Your work will help improve service quality, reduce friction in complex cases, strengthen partner support, and ensure accurate outcomes for high-impact life insurance product scenarios.

The Impact

As a Quantitative Consultant, your responsibilities will include but not be limited to the following:

• Provide internal and external service partners with the tools and knowledge to directly assist the agent and client more effectively.
• Work collaboratively with new business, in force service, underwriting, advanced sales and vendors to fully understand the client need requested through those business partners.
• Provide manual illustrations and product explanations to support new sales and in force policies.
• Support MEC testing/avoidance, client letters, spot pricing for underwriting concessions, complex policy inquiries and litigation, complaint and exception issues.
• Use excel tools and models for life products to handle production support and one-off manual calculations.
• Have the opportunity to play a part in helping to develop our relationship and responsibilities with Haven Tech as we build our test/validation process with them.

The Minimum Qualifications

• Bachelor's degree or in lieu of a degree a HS diploma with 10 years of professional experience
• 5 years of experience in life insurance
• 5 years of experience working with excel
• 2+ years of experience working with tradVantage, adVantage, LifeComm, Product Engine, MPR, OPM or Haven Tech admin systems

The Ideal Qualifications

• Advanced Microsoft Office skills, including Excel, Word, and related tools used to analyze data, document findings, and support business partners.
• Existing relationships with business partners, ETX partners and vendors the product support team works with
• Strong Communication Skills – Written & Verbal
• Strong interpersonal skills with ability to establish and maintain good working relationships with business partners throughout the organization
• Ability to work in a collaborative environment and on multiple assignments at once

What You Can Expect at MassMutual

MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:

• Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
• A collaborative environment where perspectives are welcomed
• Access to learning, development, and internal networks that support continuous growth and skill-building over time
• Employee-led communities and forums that foster connection, learning, and inclusion across the organization
• A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset

Salary Range:

$102,500-$134,500

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.