Job Description

Help shape how data and insights drive decisions across our Credit Card business. You’ll tackle high-impact problems end-to-end—translating business questions into analytical approaches and communicating insights that influence strategy and outcomes. You’ll join a collaborative team where your work can directly improve customer and business experiences through responsible, scalable analytics.

As an Analytics Manager in our Credit Card marketing analytics team, you’ll generate targeted marketing lists that support co-brand partner campaigns and help ensure the right customers receive the right offers. You’ll work closely with marketing, product, and partner stakeholders to align targeting to campaign goals, while maintaining strong data quality and compliance standards. You’ll also bring a multi-channel analytics mindset to uncover insights and optimize campaign performance.

You’ll use SAS, Snowflake, and Python to extract, transform, and analyze data from multiple sources, and you’ll help build repeatable, automated workflows that enable scalable execution. You’ll be a trusted partner who can connect analytics work to business decisions, and you’ll support the team by coaching and mentoring analysts.

Job responsibilities

• Develop, maintain, and optimize marketing lists for co-brand credit card campaigns, ensuring accuracy and alignment to partner requirements
• Collaborate with marketing stakeholders to understand campaign objectives, target segments, and business goals
• Apply credit card marketing knowledge (acquisition, retention, cross-sell) to inform list generation and segmentation strategies
• Use SAS, Snowflake, and Python to extract, transform, and analyze data from multiple sources
• Design and implement automated workflows for list generation and campaign tracking
• Validate data quality and apply controls to support privacy and regulatory compliance in marketing activities
• Deliver insights and recommendations to improve campaign effectiveness and customer targeting
• Document processes and maintain clear communication with internal and external partners
• Coach and mentor analysts on the team

Required qualifications, capabilities, and skills

• Bachelor’s or Master’s degree in Analytics, Marketing, Business, Computer Science, or related field
• Experience in credit card marketing or financial services with demonstrated understanding of marketing activities and processes
• Advanced proficiency in SAS for data manipulation and analysis
• Advanced proficiency in Snowflake for data extraction and analysis
• Advanced proficiency in Python for data manipulation and analysis
• Experience working with data governance, privacy, and regulatory requirements in marketing
• Strong analytical, problem-solving, and communication skills
• Ability to work collaboratively in a cross-functional environment

Preferred qualifications, capabilities, and skills

• Experience supporting credit card partnerships or partner-led marketing campaigns
• Familiarity with campaign management tools and customer relationship management platforms
• Knowledge of customer segmentation and marketing analytics techniques
• Experience with predictive modeling to support targeting and optimization
• Experience applying multi-channel marketing analytics to improve campaign performance

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans