Job Description

Who We Are

Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world’s leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation, and boost business productivity. We listen, learn, question, discover, innovate, and deliver—for each other and our clients—to make the world work better for people.

Role Overview:

Survey Programmers handle critical responsibilities as they assist managers and project teams in executing projects effectively in our organization. The person hired will be expected to work on multiple modules simultaneously. The responsibilities and required skills are as follows:

Responsibilities

• Understand client/ project context and dynamics of the survey requirements
• Provide strong leverage by programming error-free surveys in a timely manner
• Manage the survey programming part of the projects and its work-streams independently
• Possess a problem-solving attitude and ability to provide feasible solutions for the surveys
• Provide regular updates to project teams on survey programming and fieldwork
• Be able to program complex surveys/ customize aesthetics on Qualtrics survey building platform
• Possess knowledge or open to explore/ learn other features of Qualtrics platform, beyond survey programming
• Possess knowledge of other survey programming platforms, such as Decipher, ConfirmIT
• Possess knowledge of scripting languages to assist in building functionalities not available on tool, using HTML, CSS, JavaScript, jQuery, etc.
• Possess knowledge of post-processing of survey data
• Manage fieldwork by setting up desired quotas, creating survey URLs, and providing data downloads
• Be open to work on different technologies (such as MS Excel, SPSS, etc.) to provide the best possible solution on the projects

Required Skills

• 3 - 5 years of relevant experience in programming surveys, out of which the majority of experience should be in Qualtrics. Decipher and Confirmit is good to have
• Must have worked on integration of Qualtrics with other tools like Oracle and others, using API and JSON; and can handle such projects independently
• Strong analytical aptitude – problem solving, logical reasoning
• Effective communication skills
• Good interpersonal skills and team-player attitude
• Knowledge of languages: HTML, CSS, JavaScript, jQuery, etc.
• Open to work in EST Shift