Job Description

Safety

• Stands for safe working and actively promotes the guidelines and associated behavior
• Contributes to continuous improvement in terms of safety, cleanliness and quality
• Compliance with company rules and regulations in the areas of safety, environment, quality and working conditions
• Addresses employees on company rules, especially in case of non-compliance
• Participates in all required safety training
• Carries a responsibility as an emergency responder

Maintain and improve QA process

• Perform QA assessments, make actual capability per team visible and drive Shift Leaders to continuously develop their team members to learn how to judge and test our products.
• Ensure valid test procedures in QA department, resulting in acceptable Gage R&R. New test methods must be validated to be relevant for the intended characteristic.
• Ensure proper working test equipment through maintenance and calibration. Replacement or new test equipment to be validated for adequate functioning and to be added to the maintenance and calibration programs.
• Ensure a well organized QA room, demonstrating lean and quality for our internal workforce as well as for our visitors

Complaint notification officer

• Coordinate complaint handling process and push progress, track complaint status
• Create overviews of complaints per department, per type, per cause, per customer
• Create historical trending of complaints
• Keep complaint information up to date on the shop floor publication boards
• Inform and discuss about complaint analysis findings with shop floor
• File complaint information

Maintain and improve the quality knowledge and awareness of our operators

• Develop and provide quality-related trainings for new employees as well as follow up for existing employees
• Define and take quality assessments
• Instruct every new employee on our expectations with regard to quality
• Frequently use communication means to keep quality awareness at a high level (e.g. monthly newsletter, info screens, bulletin boards, email, etc.).

Maintain and improve the quality level of our suppliers and third parties

• Perform supplier and third party audits on quality, report out findings
• Train and instruct suppliers and third parties on quality requirements
• Assess capability of (new) suppliers and third parties to meet requirements on quality

Job Requirements

Minimum qualification

• Successfully completed an apprenticeship in a chemical role. Bachelor degree is a plus
• A minimum of 2-5 years relevant experience in a quality environment
• Industry background is open but with a preference for non-woven/paper industry
• Relevant experience in managing quality projects and processes
• Fluent in German and English. Additional languages are a plus

Competencies

• Deliver continuous improvement
• Demonstrated analytical ability accompanied by knowledge in quality
• Able to teach and communicate in simple, impactful terms
• Can think strategically, execute a chosen direction and deliver results
• Highly ethical, conducts him-/herself with the highest ethical and moral standards, can be trusted to do the right thing
• Intelligent, creative, analytical
• Results orientated, highly motivated, energetic, resourceful with a strong service orientation
• Lead by example and encourage teamwork and effective communication
• Broad operating style with an ability to adapt across cultures, environments and styles
• Passionate, charismatic personality, articulate, approachable and friendly