Job Description

Provides quality support to manufacturing by performing and coordinating inspection, containment, investigation and training activities. Performs quality lab related duties (metrology, function testing and dimensional inspections). Assist sub-plant employees in troubleshooting quality issues. Responsible for product safety and quality.

• Performs random audits on systems, procedures, and product
• Performs functional testing of product and metrology on components
• Assists manufacturing employees and management with backtracking and troubleshooting quality-related issues.
• Participates in sub plant problem solving efforts and activities (CAPA, A3, 8D, etc)
• Performs Certificate of Analysis (COA) testing of finished product as required
• Approves COA and coordinates communication with customers
• Supports and coordinates calibration activities
• Investigates complaints received and reports finding to the appropriate parties
• Performs backtracking on quality issues
• Update and maintain procedures, work instructions and defect libraries as document control coordinator.
• Provides quality related training to molding Operators and Technicians
• Enters, closes and makes user decisions on Quality Notifications
• Serves as a backup when needed for other quality functions
• Other duties as assigned

Education

• Must possess High School diploma or GED

Experience

• 3-5 years as Quality Technician or similar role
• Must possess basic math skills
• Must be able to read drawings and use quality related test equipment
• Must be able to stand (30%) and walk (50%) for a portion of the shift
• Must be able to lift/move up to approximately 10 pounds (up to 30% of the shift), reach above shoulder and bend (5% of the shift). Must be able to periodically handle finished goods boxes weighing up to 35 lbs (5% of shift).
• Must be able to scoop component part weighing approximately 1 pound
• Must have good vision in order to perform visual inspection duties
• Must be able to hear warning signals and verbal alerts to avoid injury during manufacturing process
• Must be able to work as a member of a team, have high energy level and be able to work well under pressure
• Must be able to read, write and speak English in order to communicate and understand relevant information relating to quality and production issues
• Must be able to discern shades of color and color differences relating to component parts used in the manufacturing process
• Must be able to climb steps
• Must be able to use and read various inspection gages
• Must have PC skills such as Microsoft Excel, Word and electronic mail software