Job Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

The position is responsible for the continued administration and monitoring of the quality management system policies and procedures established by Laboratory Management and Leadership. The position assists laboratory operations with respect to the requirements of the quality management system and with all relevant accreditation programs. As directed and supervised by the Quality Assurance Manager, the position involves the implementation, monitoring and continuous improvement of laboratory quality systems.

JOB FUNCTIONS

• Comply with Quality System procedures
• Perform routine equipment verification/calibration
• Perform routine review and quality control of analysis and supporting records
• Maintain and monitor chemical, standard and reference control materials inventories and usage
• Maintain and monitor equipment inventory
• Review instrument qualification and maintenance records (IQ/OQ/PQ/PM)
• Assist the laboratory with Health and Safety related items such as Crystal reporting, BBO entries, etc.
• Maintain and archive laboratory and QA records
• Create/update SLIM method schemes/QC codes, setup/update/monitor QC performance of testing such as control charting and trend analysis.
• Monitor equipment & supporting systems and records for compliance to the company quality practices
• Maintain/monitor training records for staff
• Maintains documentation control system (electronically and hardcopy) of assigned areas of responsibility.
• Ensures the Quality System tools are available and used
• Assist in the coordination of PT programs
• Under the direction of the Quality Assurance Manager, participate in internal audits, for-cause investigations and necessarily follow up as needed
• Assist and support the laboratory with investigation of non-conformances, customer complaints and determination of corrective actions, implementation of corrective actions, and testing quality control performance trends and biases.
• Perform other miscellaneous duties as required.

Qualifications

EDUCATION AND EXPERIENCE

• BSc. or Diploma (in a science discipline) from a recognized technical institute or equivalent experience. Required
• Previous laboratory experience in an ISO/IEC 17025 Preferred
• Previous experience in a Quality Control and/or Quality Assurance role in a regulated industry is an asset. Preferred

Job Title: Quality Technician

Location: Burnaby, Canada

Compensation

The expected salary range for this position is $22.74 - $26.50 hourly. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.

Our Benefits

We care about your total well-being and will support you with the following, subject to your location and role.

• Health: Medical, dental and vision insurance, life insurance, employee assistance programs.
• Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
• Happiness:
  • Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
  • Work-Life Balance: Paid-time off and family leave

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.