Job Description

Who We Are

At Amazon Filters Ltd, we are a leading UK manufacturer of bespoke filtration solutions, supplying a wide range of sectors including water treatment, food & beverage, pharmaceuticals and energy.

For over 40 years, we have designed and produced high‑quality filter cartridges and housings that support our customers in achieving operational excellence and meeting demanding regulatory and legislative standards.

As a growing, values‑led manufacturing business, we are always looking for dedicated and quality‑focused individuals to join us on our journey.

The Role

As a Quality Technician, you will play an important role in supporting our Quality Engineering team, helping to ensure the business consistently meets customer, legislative and ISO requirements, while driving a culture of continuous improvement across both our cartridge and housing production operations.

This is a hands‑on role, based predominantly on the shop floor, where attention to detail, a strong engineering mindset and collaborative working are key. You will act as a point of contact for quality issues and work closely with a wide range of internal teams to support quality standards across the business.

Key Responsibilities

Key responsibilities for this role include:

• Shop Floor Quality Support - Act as the point of contact for quality‑related issues on the shop floor for both cartridge and housing production.

• Calibration & Inspection - Maintain calibrated equipment, liaising with external calibration providers and carrying out internal calibration activities.

• Production & Quality Meetings - Attend shop floor production and departmental quality meetings, providing quality input and support.

• Non‑Conformance Management - Raise, manage and maintain Non‑Conformance Notifications (NCNs) relating to internal, supplier and sub‑contract issues.

• Customer Complaints & Corrective Actions - Assist with the investigation and resolution of customer complaints, including corrective actions and feedback to production teams.

• Continuous Improvement - Participate in continuous improvement initiatives and quality‑focused projects across the business.

• Documentation & Standards - Assist with the creation and maintenance of Quality Plans, work instructions, visual aids and controlled documentation to ensure compliance with ISO standards.

• Supplier Quality Support - Assist with supplier quality management activities and quality reviews.

• Inspection Support - Support NDT and post‑fabrication inspection activities where required.

• Compliance & Training - Ensure adherence to health & safety requirements, ISO standards and complete all mandatory Amazon Learn training.

• General Support - Undertake additional duties as required to support the Quality Manager and Senior Quality Engineer.

About You

We are looking for someone who is practical, detail‑driven and quality‑focused, with the confidence to work on the shop floor and liaise with colleagues across the business.

Essential Requirements

• Experience working within an engineering inspection or manufacturing environment

• Solid engineering background with the ability to read technical drawings and understand basic mechanical principles

• Confident using basic measuring equipment

• Experience working with ISO 9001

• Good verbal and written communication skills

• Strong attention to detail and accuracy

• Ability to prioritise workload and work under pressure

• Able to work independently and use own initiative

Desirable Qualifications & Experience

• Engineering HNC or related STEM qualification

• Intermediate computer literacy (Microsoft Office and internal systems such as EFACS)

• CSWIP trained

• NDT trained

Attributes That Set You Apart

• Quality‑Focused – Takes pride in delivering work to a high standard

• Analytical Thinker – Logical and methodical approach to problem solving

• Organised – Strong time management and prioritisation skills

• Adaptable – Comfortable supporting varied tasks in a busy manufacturing environment

• Reliable – Consistent, dependable and results‑orientated

Our Company Values & Behaviours

We are proud of our culture and expect every colleague to live by our Values & Behaviours, which define how we work and support each other.

Our Behaviours

• Show You Care – Take time to listen, support colleagues and lead by example

• Focus on Quality – Always strive for excellence and continuous improvement

• Own It – Take responsibility, show initiative and seek feedback

• Be Positive – Look for opportunities and solutions in every situation

• Be Polite & Friendly – Treat everyone with respect and courtesy

Our Values

• Trusted – Build strong, ethical and transparent relationships

• Accessible – Be supportive and responsive to colleagues and customers

• Expert – Apply skills and knowledge to provide confidence and clarity

• Innovative – Embrace new ideas and ways of working

• Proven – Use experience to provide robust, effective solutions

Benefits

Joining Amazon Filters means becoming part of a supportive and people‑focused business. We offer a competitive salary alongside a comprehensive benefits package, including:

• Healthcare Cash Plan – Claim back on dental, optical and physiotherapy costs

• Profit Share Scheme – Twice‑yearly bonus payments (March & September)

• Volunteering Days – Two paid days per year to support local communities

• Early Finish Fridays – Shorter working day every Friday

• Annual Leave – 24 days plus bank holidays (increasing with service), with the option to buy up to 5 additional days

• Enhanced Pension Scheme – Salary sacrifice pension scheme

• Financial Wellbeing Support – Access to expert tools and resources

• Wellbeing Support – Employee Assistance Programme and Mental Health First Aiders

• Retail & Gym Discounts – Savings on everyday purchases and fitness memberships

• Cycle to Work Scheme – Tax‑free bike and accessories

Application

If you are ready to take the next step in your Amazon Filters career, please apply by submitting your CV along with a cover letter explaining why this role is right for you and how your experience aligns with our Values & Behaviours.

Our selection process will assess your technical capability, attention to detail, communication skills and cultural fit.