Job Description

We are looking for a talented Quality System Technician to join our team in Darlington, UK.

In this role, you will make an impact in the following ways:

• Apply quality tools and methodologies to strengthen product and process quality, ensuring compliance with ISO 9001, IATF 16949, AIAG core tools, and customer-specific requirements.
• Maintain and continuously improve the Quality Management System by owning accurate documentation, audit records, and process information within eQMS systems.
• Monitor, report, and drive resolution of Material Non‑Conformances (MNCs), Product Non‑Conformances (PNCs), and Supplier Corrective Action Requests (SCARs).
• Manage measurement and calibration requirements for tooling and inspection equipment across the DEP campus to ensure ongoing compliance and reliability.
• Support external audits and certification activities, working closely with audit teams to maintain required quality accreditations.
• Plan, perform, and lead internal audits (QMS, manufacturing process, and product audits) using a process‑based and risk‑based approach, issuing non‑conformances and opportunities for improvement as required.
• Lead and support root cause analysis (3P‑5Whys), ensuring corrective actions are implemented effectively and sustained.
• Build quality capability across the business by delivering training on QMS processes, AIAG core tools, and quality systems, contributing to a strong quality culture.

To be successful in this role, you will need the following:

• Knowledge of quality standards and requirements, including ISO 9001, IATF 16949, AIAG core tools, and customer-specific requirements, within a manufacturing environment.
• Proven experience planning, performing, and leading audits using process‑based auditing and risk‑based thinking.
• Effective communication and collaboration skills, with the ability to influence stakeholders, deliver training, and work cross‑functionally.
• A continuous improvement mindset, with the ability to identify gaps, lead corrective actions, and drive accountability.

Education/Experience:

• Associate degree or equivalent relevant business or manufacturing experience.
• IATF 16949 and ISO 9001 Internal Auditor trained.
• Trained in or willingness to work toward AIAG core tools (APQP, PPAP, SPC, FMEA, and MSA).
• Six Sigma Green Belt trained, or willingness to work toward certification.
• Demonstrated experience conducting QMS, manufacturing process, and product audits, leading root cause analysis, and supporting quality documentation and training activities.

The compensation for this role is aligned with a local bargained or unionised agreement

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.