Job Description

Quality Support Associate (Medical Assistant)

Department: Admin

Employment Type: Full Time

Location: Chelsea, MI

Description

Schedule: Full-Time 40hours/week | Monday-Friday 8am-4:30pm

Department: Chelsea Retirement Community | Chelsea, MI

What You’ll Do:

As the Quality Support Associate, you will provide administrative and clinical support to the Quality Department while helping ensure team member training, education, and compliance records are complete, accurate, and up to date. Working under the supervision of the Director of Quality, you will support Quality Business Partners and assist with department initiatives that help maintain quality standards across the organization.

Key Responsibilities

• Maintain accurate training, education, certification, and compliance records for new and current team members
• Track new hire and annual requirements, including TB testing, flu vaccination, CPR certification, annual competencies, and other required training
• Upload and maintain training, skills, CPR, TB, vaccination, and team member health documentation in ADP and Relias
• Support the Relias Learning System by creating class schedules, recording attendance, updating team member information, and running compliance reports
• Coordinate and support training programs, skills classes, med pass classes, meet & greet sessions, CPR classes, and other onboarding initiatives
• Administer and read TB tests and assist with administering influenza and Hep B vaccines as needed
• Assist with annual team member and resident flu and TB clinics, including tracking attendance and maintaining documentation
• Conduct quality rounds on care units to monitor compliance and identify opportunities for education or additional training
• Assist with COVID-19 testing, vaccine tracking, and required reporting as needed
• Prepare training materials, communications, reports, and other documentation to support Quality Department initiatives
• Partner with Quality, HR, department managers, and Business Partners to communicate training or certification needs
• Support quality improvement initiatives that promote team member education, compliance, and positive resident outcomes

The above is a summary of the position, it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description.

Skills, Knowledge and Expertise

Required Qualifications

• Must possess at least 1 year of Medical Assistant training
• Must possess experience with administering vaccinations and TB tests
• Valid driver's license and reliable transportation for job-related travel

Preferred

• Working knowledge of ADP, Relias, and Point Click Care (PPC)
• Current CPR certification

Benefits

• Career Growth & Development – Take your career to the next level with our tuition assistance programs and educational scholarships.
• Wellness Program & Reimbursement – Prioritize your health and well-being, reimbursed $120 a year!
• Competitive Benefits for Full-Time Team Members – Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
• Retirement Savings Plan – Secure your future with employer contributions.
• Daily Pay –Instantly transfer your daily earnings.
• Generous Paid Time Off (PTO) – Includes 6 Paid Holidays and 2 Floating Holidays.
• Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!
• Mileage Reimbursement – Offered for work-related travel.

#2012