Provide leadership and expert-level support to the Quality Inspection team to ensure all products meet order specifications, production standards and Food and Drug Administration (FDA) regulations
•Effectively supervise the day-to-day operations of the Quality Inspection team and assist with managing and processing all time off requests via the time management system and ensure proper department staffing levels
•Set goals and objectives, measure outcomes to make sure goals are met, conduct performance appraisals, communicate objectives, and address individual or group performance issues
•Lead by example by exhibiting professionalism, positivity, and adhering to all company policies and procedures
•Review quality assurance instructions, assembly specifications, and production schedules to determine the best method of conducting inspections and tests, sequence of operations, and work assignments
•Collaborate closely with Production leadership to ensure proper product flow and address quality issues promptly to meet or exceed the expectations of our customers
•Maintain a visible presence on the production floor and inspection areas
•Train, cross-train, and rotate inspectors to maximize departmental productivity and efficiency, and ensure compliance with new procedures in the Learning Management System (Litmos)
•Conduct a daily review of nonconforming products and process rejected material for return to the manufacturing facility
•Serve as a backup Inspector to perform final inspections on finished products and accessories, evaluating aesthetics, function, and FDA compliance
•Utilize the ProductionWare (Matrix) system and ensure that all pertinent product information is documented and recorded onto the Device History Record (DHR)
•Track, record, distribute, and analyze First Pass Yield (FPY) defects and monitor daily Key Performance Measurements (KPMs)
•Serve as a quality representative in the Material Review Board (MRB), staff meetings, validations, and operations calls
•Analyze data to identify abnormalities and trends
•Work closely with Manufacturing Engineering to ensure ProductionWare (Matrix) build processes are accurate and updated as needed and in resolution of any process or operating issues or concerns
•Assist with identifying out-of-tolerance conditions and initiate/revise procedures and work instructions to improve processes
•Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
•Complete the annual CTPAT Security Training
•Focus on continuous improvement, and consistently demonstrate good business judgment
•Work effectively with all Pride departments to exceed internal and external expectations
•Pride retains the discretion to modify duties and/or assign other duties as necessary
•Must be a friendly team player, professional, detail-oriented, and honest
Must have the ability to:
•Multi-task, problem-solve, and prioritize in a fast-paced working environment
•Guide, direct, and motivate staff
•Work independently with minimal guidance, and apply good time management, organizational, and decision-making skills
•Work with restricted information, and maintain confidentiality when dealing with contacts outside of the organization
•Determine the types of measurement tools/equipment needed to perform required tasks
•Adapt to existing inspection equipment, standards, and techniques to accomplish unique measurement tasks for which they are not principally used
•Apply measurement principles to specific problems in determining root cause and preventative action
•Read, interpret, and follow instructions, policies, procedures, process guidelines, and blueprints
•Travel for the company as business needs dictate
•Lift/Push/Pull up to 40 lbs.*
*Employees will be provided with assistance lifting in excess of 40lbs. (i.e. another employee, or a hoist)
Must have:
•Relentless drive to achieve advancement and continuous improvement
•Strong emotional intelligence and collaboration
•A willingness to learn and/or adapt to new work methods
•Intermediate working knowledge of Microsoft Office Word and Excel
•Excellent verbal and written communication skills
•Excellent mathematical skills to resolve measurement related problems
•Basic working knowledge of medical mobility power chairs, scooters and components preferred
•At least 5 years of Quality Assurance and/or Quality Inspection experience
•At least 3 years of experience as a Lead or Supervisor directing the work of other employees in a manufacturing environment
•At least 5 years of experience in directing the work of other employees in a Quality Assurance role in a manufacturing environment as a Lead or Supervisor preferred
•Current or previous successful employment experience with Pride Mobility Products Corporation preferred
•High School Diploma or GED
•Bachelor’s or Associate Degree in a Quality related field preferred
•American Society for Quality (ASQ) certification preferred
•Must be legally authorized to work in the United States without sponsorship now, or in the future
•This job description is not intended to be all-inclusive
•This is a safety sensitive position
•In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act
Pride Mobility Products®/Quantum Rehab® is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law. Pride Mobility Products®/Quantum Rehab® is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.
If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at 1-800-800-8586 x1250.
Pride Mobility Products® is the world’s leading designer and manufacturer of mobility products including Jazzy® Power Chairs, Go-Go® Travel Mobility, Pride® Mobility Scooters, and Pride® Power Lift Recliners. The Pride family of companies also includes Quantum Rehab®, a leader in complex rehab power chairs with the Stretto, 4Front® 2, and other power bases; TRU-Balance® 3 Power Positioning Systems; and Q-Logic 3 Advanced Drive Controls; as well as Stealth Products®, the foremost manufacturer of positioning components. Headquartered in Duryea, PA, Pride also has operations in Australia, Canada, China, France, Germany, Italy, the Netherlands, New Zealand, and the United Kingdom. Pride is dedicated to providing expertly designed, engineered, and tested products incorporating technologically innovative features enabling consumers to achieve the highest quality of life and mobility goals.
Pride helps millions of people live their lives to the fullest by creating the best personal mobility products in the world. Pride’s products serve the widest range of mobility needs, with a family of brands that are industry leaders in changing lives. Our employees are treated with respect and provided with an equal opportunity to contribute to the success of our company and their own personal growth.
Pride Mobility Products Corporation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Top Reasons to Work Here
--Customer focused. We’re always listening, and Pride’s passion for producing an exceptional customer experience has never been stronger.
--You’re important to our success.
--We value a diverse workforce.
--Excellent Benefits. We offer paid time off, a comprehensive benefits package, 401(k) plan, and an Employee Stock Ownership Program (ESOP)…just to name a few.
