Job Description

Job Title

Quality Supervisor

Shaw is hiring a Quality Supervisor who will be responsible for QC Lab associates and equipment across all shifts. This role works closely with management and plant personnel to ensure all quality requirements and objectives related to physical properties of the final product are met.

Essential Duties:

• Perform all job duties using safe work methods.

• Work normally scheduled days adhering to starting and stopping times. Work overtime as required.

• Resolve associate complaints/issues

• Ensure all associates are being treated fairly and consistently

• Use Statistical Process Control software and tools

• Use Lean/Six Sigma Tools for continuous improvement

• Assist with resolving non-conformances and sorting affected materials

• Assist lab & operations personnel with defect identification and root cause analysis

• Lead & participate in quality meetings and support process improvement analyses

• Support audits, inspections, product reviews, and manufacturing trials

• Research and resolve customer quality concerns

• Follow all Lockout/Tag-out procedures

• Support the plant’s recycling efforts

• Assist other manufacturing department personnel as needed to resolve issues and support plant goals

• Other duties as assigned by Quality Manager

Requirements:

• Must have a high school education, or its equivalent.

• Must have at least one (1) year experience in a manufacturing environment, or its equivalent.

• Must have at least one (1) year experience in a quality control or lab testing environment, or its equivalent.

• Must possess good interpersonal, communication, organizational and leadership skills.

• Must be able to work holidays, weekends, and overtime as required.

• Plant WM is a tobacco-free facility

Competencies:

• Build Trusting Relationships

• Drive Results

• Deliver Compelling Communication

• Demonstrate Customer Orientation

• Coach and Support

Work Schedule:
• Monday – Friday with work hours that provide coverage to all shifts (Ex: 6 AM – 3 PM) • Additional work hours/days as needed.

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM