Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
The Quality Supervisor is responsible for overseeing day-to-day quality operations to ensure compliance with internal standards, regulatory requirements, and applicable quality systems. This role leads and supports a team while coordinating resources to maintain efficient operations and consistent product quality.
The Quality Supervisor monitors operational activities, ensures adherence to quality and regulatory requirements, and facilitates the resolution of quality issues. The position also involves evaluating cases with multidisciplinary teams, supporting investigations, and ensuring timely follow-up and closure of non-conformances. Through effective team management and cross-functional collaboration, the Quality Supervisor helps maintain compliance, drive continuous improvement, and support overall operational performance.
Responsibilities may include the following and other duties may be assigned.
PEOPLE MANAGEMENT FUNCTIONAL CAREER STREAM: Management and supervisory professionals with one or more employees who are focused on tactical, operational and some strategic activities within a specified area. Levels within the management career stream typically have six or more direct reports. The majority of time is spent overseeing their area of responsibility, managing performance, developing talent, engagement and inclusion, communicating business and operational developments, planning, prioritizing and / or directing the responsibilities of direct reports. Goal achievement is typically accomplished through performance of direct and / or indirect reports. A key responsibility of roles in this career stream is managing people. which includes: accountability for mentoring, developing and coaching staff on meeting/exceeding performance expectations and defined objectives, providing leadership to staff ensuring the prioritization of strategic and department level initiatives to include defining performance goals and targets, conducting performance reviews, and staff 1:1s to guide performance management and employee development efforts and manage toward departmental goals.
DIFFERENTIATING FACTORS
Autonomy: Supervises team members providing tactical and / or technical supervision.
Spends a portion of time performing individual tasks.
Receives assignments in task-oriented terms and delivers results according to established procedures.
Organizational Impact: Plans operational objectives for a team of support personnel, typically within (1) department.
Decisions impact team schedules or the allocation of time or material resources.
Typically does not have budget or P&L accountability, but may manage day-to-day elements of the budget (eg, overtime for staff).
Innovation and Complexity: Makes adjustments or recommends enhancements in systems and day-to-day department processes.
Problems and issues faced are generally defined, and may require understanding of broader sets of issues.
Communication and Influence: Communicates with internal and external customers and vendors.
Shares and exchanges relevant information to reach solutions.
Typically presenting information and exchanging information.
Leadership and Talent Management: Supervises a team consisting of employees in the Support career stream only, such as production, technician, or clerical individual contributors A first level supervisor.
Provides day-to-day work direction for team, focused on maintaining steady workflow, resource allocation and productivity.
Provides primary input to hiring, firing, promotion, performance and rewards decisions for direct reports.
Required Knowledge and Experience: Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution.
Requires broad job knowledge of technical or operational practices within assigned discipline.
Requires minimum of 1 year relevant experience.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Operations Incentive Plan (OIP).
A global healthcare technology leader — boldly attacking the most challenging health problems facing humanity with innovations that transform lives.
