Job Description

Responsible for monitoring the inspection and testing of incoming material and finished products in accordance with Hoshizaki quality standards. Directs and supervises a group of employees involved in inspection and quality control procedures. Assists in root cause analysis and the development of new test methods and procedures.

KEY PERFORMANCE INDICATORS (KPIs)

Detail Test/Warranty

1. Schedule attainment on Projects
2. Predetermined quantity of CR’s
3. Subordinate KPI accomplishment rate

Production Quality

1. Predetermined quantity of Warranty Projects completed
2. Predetermined quantity of Internal Defect Projects completed
3. Predetermined quantity of Special Project Achievements
4. Subordinate KPI accomplishment rate

ESSENTIAL FUNCTIONS

• Assists in developing test methods and procedures for testing and inspection to ensure that products are flawless and function as designed.
• Identifies and addresses recurring problems with the quality of products.
• Analyzes issues reported from customer feedback (VOC) and implementing changes to manufacturing, as necessary.
• Assists in follow ups with suppliers on quality deviations and corrective actions; ensures solutions are identified and implemented.
• Analyzes reports and defective products from production to determine trends and root cause.
• Interprets engineering drawings and inspection data.
• Analyzes process reports and troubleshoots problems to correct and/or prevent quality issues.
• Develops and/or adapts inspection equipment to meet quality control standards.

Qualifications

EDUCATION & EXPERIENCE

High school diploma or GED and 5 years of production, manufacturing, assembly, and/or quality experience.

KNOWLEDGE & SKILLS

• Understanding of engineering theory and principles of design.
• Familiarity with ISO and lean manufacturing principals (5S, Kaizen).
• Ability to use quality inspection equipment including but not limited to depth gage, calipers, micrometer, product gages, and coordinate-measuring machine (CMM).
• Knowledge of manufacturing processes related to fabrication of metal products.
• Effective oral and written communications skills.
• Proficient in Microsoft Office.
• Ability to read blueprints, diagrams, schematics, and technical manuals.