Job Description

Why Choose Us?

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.

Our Sustainability Commitment

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

The Quality & Compliance Supervisor supports the implementation and day-to-day execution of quality, food safety, and compliance programs at the recycling facility. This role focuses on operational oversight, employee training, inspection activities, documentation accuracy, and issue escalation.

The Supervisor acts as the primary site-level resource for quality execution while partnering closely with the Plant Manager, Corporate Quality, and Product Safety teams. This position leads technicians and hourly quality resources, supports audits, and ensures procedures are followed consistently across shifts.

The Quality & Compliance Supervisor reports to the Plant Manager.

Essential Functions & Key Responsibilities

Quality & Compliance Execution

• Support the implementation and daily execution of established Quality & Compliance programs to meet food safety, product quality, and regulatory requirements
• Ensure compliance with company policies, food safety standards, and applicable federal, state, and local regulations
• Maintain accurate and timely quality and compliance documentation
• Support corporate-driven initiatives and site-specific quality goals

Team Supervision & Training

• Supervise Quality Lab Technicians and other assigned quality resources
• Assign daily work, monitor performance, and provide coaching and feedback
• Ensure technicians follow testing, inspection, and documentation procedures
• Assist with onboarding and training of new employees on quality, food safety, GMPs, and sanitation practices

Audit & Inspection Support

• Conduct routine internal inspections and participate in internal audits
• Support third-party audits (ISO, food safety, customer audits) under the direction of management
• Assist with corrective action development, documentation, and follow-up
• Track nonconformances and verify timely closure

Quality Processes & Issue Management

• Perform and oversee quality testing and inspections
• Support the customer complaint and nonconformance process, including investigations and corrective actions
• Review quality data and report trends to management
• Escalate recurring issues, quality risks, or compliance gaps appropriately

Food Safety & GMP Support

• Support HACCP program activities and documentation
• Assist with monitoring prerequisite programs such as sanitation, pest control, and GMP compliance
• Verify incoming materials meet quality and specification requirements for food-contact applications
• Participate in food safety meetings and inspections

Qualifications:

• Associate degree or equivalent practical experience in Quality, Food Safety, Compliance, or a related field; preferred Bachelor’s degree in a technical field
• Minimum of three years of experience in quality, food safety, or compliance within a manufacturing environment; preferred exposure to internal and/or external audits.
• Prior experience leading, training, or supervising employees or technicians
• Working knowledge of quality systems, inspection processes, and technical documentation; preferred experience with laboratory testing or analytical methods
• Understanding GMPs and fundamental food safety principles; preferred experience with IOS or other food safety management systems.
• Strong organizational skills with the ability to communicate effectively across teams
• Proficiency in Microsoft Office applications (Word, Excel, Outlook)

Company Benefits

What You'll Get From Us

Benefits

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

Community Engagement

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

Training and Development

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.

Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company's application process should contact myHRservices@novolex.com.

Formerly Pactiv Evergreen