Under general supervision assists with supporting quality assurance, continual improvement, and risk mitigation activities for business units within the organization.
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
The Temporary Quality Specialist assigned to Austin Fire's Arson Division provides administrative, records, and system support to ensure smooth daily operations, accurate investigative documentation, and compliance with law-enforcement requirements. A vital part of the role includes Records Management and Public Information Requests, ensuring timely responses, proper case documentation and adherence to legal standards. The position also supports the Compliance and Quality Assurance Division Manager on special projects involving process improvement, data management, and organizational performance.
This position requires strong administrative skills, attention to detail, and the ability to manage records and Public Information Requests. Applicants must be able to handle sensitive and confidential information with a high level of discretion and professionalism. Please ensure your application and supplemental question responses clearly describe your experience with records management, administrative support, and data accuracy. Incomplete or vague responses may impact your eligibility.
The Technical Writer works in the Office of the Fire Chief drafting correspondence, reports, marketing materials, and other documents. The primary contribution of this position is the ability to quickly compose written materials and knowledge about grammar and punctuation when editing other people’s writing.
Salary Range: $29.94 - $37.43 hourly
Monday – Friday.
7:00 a.m. – 4:00 p.m.
Hours may vary due to operational needs.
Telework: In-Office position with NO telework options.
When completing the City of Austin employment application: A detailed, complete City of Austin application is required for the position to help us better evaluate your qualifications. For each of your positions, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position, including your supervisory and/or leadership experience, if applicable. This is the criteria that will be used to select candidates for interview, and the starting salary will be based on overall relevant experience.
If you are selected to interview: If you are identified as a top candidate, verification of your education, to include High School graduation or GED, undergraduate and/or graduate degrees, will be required.
Assessment(s) may be administered as part of this recruitment.
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.
We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.
EEO Statement for City of Austin:
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
An award-winning employer, the City of Austin has a Council-Manager form of government and employs 13.8K employees. The City Manager, appointed by the City Council, is responsible to the Council for the management of City employees, and for the administration of all City affairs.
To achieve the vision of making Austin the most livable city in the country, Austin’s city government’s mission is to be the best-managed city in the country. The City continues to advance its best-managed mission through transparent business practices, excellence in public service, innovative leadership, and the provision of reliable, safe, efficient, and above-national-standards services.
The Austin metro area population exceeds 2 million. Geographically, Austin consists of approximately 326 square miles.
Austin is nationally recognized as a great place to live, in part due to its diverse population and its promotion of a year-round outdoor, active lifestyle. Austin’s quality of life has become its biggest economic development engine, and the City’s diverse demographic structure supports and enriches it. Austin is fortunate to offer a broad range of educational opportunities, including six universities, a robust community college system, and numerous other institutions of higher education.
At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
