Job Description

Quality Specialist

Location: Jeddah – Saudi Arabia
Employment Type: Full-time

We are seeking a dedicated Quality Specialist to join our team. The successful candidate will play a key role in implementing quality improvement and risk management principles, supporting accreditation standards, and fostering a culture of excellence across the clinic.

Skills & Abilities

Essential

• Facilitate and assist in the implementation of Quality Improvement and Risk Management principles.
• Provide support, training, and guidance to all clinic units to meet JCI and CBAHI standards.
• Issue, control, and review policies and procedures to ensure compliance with standards.
• Monitor activities, compile reports, and observe performance trends within the facility.
• Document, monitor, and analyze variance reports, medication errors, and sentinel events; develop action plans to reduce risks.
• Encourage staff to improve the work environment and reduce workplace risks.
• Benchmark performance indicators against local and international standards to drive improvement.
• Facilitate Failure Mode and Effects Analysis (FMEA) projects.
• Monitor and validate the results of performance indicators.
• Develop and update a risk management program and registrar annually with relevant departments.
• Demonstrate excellent interpersonal and communication skills.
• Fluent in written and spoken English.

Desirable

• Ability to work effectively under pressure.
• Strong computer skills and proficiency with healthcare-related software.

Qualification & Experience

• Bachelors Degree in Nursing, Quality, or another healthcare-related discipline.
• Experience:
  • Minimum of 4 years of related experience with a Masters degree, OR
  • Minimum of 6 years of related experience with a Bachelors degree.
• Certifications:
  • Certified Professional in Healthcare Quality (CPHQ)
  • Certified Professional in Healthcare Risk Management (CPHRM) or other related healthcare certifications.

What We Offer

• A collaborative and supportive work environment.
• Opportunities for professional growth and continuous learning.
• Competitive compensation and benefits package.
• The chance to contribute to a culture of quality and patient safety.