Job Description

Title:

Quality & Reliability Manager

Head of Quality & Reliability

Functional Authority for Quality and Reliability Program Management, Compliance, Inspection & Technical Assurance

Quality & Reliability

• Establish and execute the overarching Quality & Reliability Strategy for all APS (Asset Performance Solutions) projects, ensuring alignment with corporate business objectives and client contractual requirements.
• Own and continuously enhance the Quality Management System (QMS), ensuring full compliance with ISO 9001, client specifications, and regulatory requirements.
• Lead the development, approval, and governance of ITPs, QCPs, Method Statements, and other quality documents. Oversee inspections, surveillance activities, welding/NDT programs, equipment qualifications, and vendor quality compliance.
• Approve deviations from specifications and ensure timely verification and closure of NCRs, CARs, PARs and other corrective/preventive actions.
• Approves deviations from specs; verifies corrective action closure.
• Lead quality governance aligned with ISO 9001 and project specific Quality policy requirements.
• Act as the focal point for client quality teams and certification bodies.
• Ensure compliance with all relevant national and international codes, standards, and regulatory requirements.
• Drive a culture of quality, technical integrity, and reliability excellence across all operational sites.
• Develop and monitor Reliability KPIs, defect density metrics, equipment performance indices, and failure mode controls.
• Implement industry leading reliability practices into project execution and develop Reliability matrices for continuous monitoring of Project Health.
• Lead internal/external audits, quality walks, RCA workshops, and quality performance reviews.
• Drive continuous improvement programs focusing on reducing rework, minimizing waste, and improving first‑time‑right execution.
• Work closely with Operations, HSE, Engineering, and PMT teams to ensure quality is embedded during planning, execution, commissioning, and handover phases.
• Ensure project personnel are trained and competent on all quality and reliability requirements.
• Manage equipment calibration programs.

Business Development

• Develop business cases and proposals for new opportunities in coordination with Sales leads
• Represent and lead Business Development workshops with customers for new opportunities