Job Description

Your Impact

As our Quality Process Technician, you'll be the eyes and ears of quality on the production floor. You'll play a critical role in ensuring our products meet customer specifications, food safety standards, and ProAmpac's commitment to excellence.

This is not a desk job.

You'll actively engage with production teams, conduct process audits, investigate quality concerns, support continuous improvement initiatives, and help maintain the highest levels of product integrity.

What You'll Be Doing

• Conduct quality and process audits throughout the facility
• Monitor production processes and ensure compliance with specifications
• Perform inspections of raw materials and finished products
• Review production records and manufacturing documentation
• Manage Non-Conformance Reports (NCRs) and Quality Alerts
• Support investigations of customer complaints and corrective actions
• Collect and evaluate quality samples
• Perform and maintain calibration activities and records
• Generate COAs, COCs, and other quality documentation
• Conduct safety observations and support plant safety initiatives
• Train and coach team members on quality standards and best practices
• Partner closely with Operations, Maintenance, and Leadership to drive continuous improvement
• What We're Looking For Required Qualifications 2+ years of quality experience in a manufacturing environment Experience conducting audits and inspections Strong attention to detail and problem-solving skills Experience with calibration programs and quality documentation Working knowledge of quality systems, ISO, SQF, HACCP, GMP, or similar standards Proficiency with Microsoft Office applications Ability to work independently and make sound decisions Strong communication and teamwork skill The Ideal Candidate You're someone who: Doesn't walk past a problem Builds strong relationships across departments Thrives in a fast-paced production environment Takes pride in being the quality expert on the floor Loves solving problems and improving processes Has the confidence to make tough calls when product quality or food safety is at stake