Job Description

The Quality Operations Technician applies developed analytical skills and the application of scientific methods to perform a variety of activities.

Key Tasks and Responsibilities:

• Quality Function Coordination & Documentation
  • Manage all Quality function deliverables, including submission, tracking, and closure through iDoc or other project document control systems.
  • Maintain organized records of Quality documents such as procedures, reports, registers, trackers, and logs.

• Meeting Management

  • Arrange and coordinate daily, weekly, and monthly meetings within the Quality team and with the Client.

  • Prepare agendas, track attendance, ensure venue/virtual setup, and follow up on action items.

  • Support Quality leads in preparing Minutes of Meeting (MOM) and ensuring timely circulation and closure of actions.

• Reporting & Follow-Up

  • Follow up with Quality function leads/teams to ensure timely submission of:
    • MOM
    • Monthly Reports
    • Audit Reports
    • CATR (Corrective Action Tracking Report)
  • Support consolidation and verification of all reports before submission.

• Notifications & Communication

  • Issue inspection notifications, audit notifications, and other Quality-related communications to internal teams, subcontractors, and clients.
  • Ensure proper formatting, distribution, and acknowledgment tracking.

• Coordination With Other Project Functions

  • Liaise with administration teams of other project departments for day‑to‑day support such as:
    • Meeting scheduling
    • Venue arrangements
    • Interdepartmental communication
    • Document transfer and coordination

• NCR / CAR & KPI Support

  • Provide required inputs to the Quality Operations team for:
    • NCR (Non-Conformance Report) tracking
    • CAR (Corrective/Preventive Actions)
    • KPI (Key Performance Indicators) measurement
  • Assist in maintaining NCR/CAR trackers and follow-up logs.

• Data Compilation & Reporting

  • Compile, validate, and organize data required for KPI reporting and other project performance metrics.
  • Maintain monthly dashboards or summaries as required by management.

• Presentation Preparation

  • Prepare professional presentations for various Quality forums, including:
    • QSTM (Quality Steering Team Meeting)
    • MRM (Management Review Meeting)
    • LL Workshops (Lesson Learned Workshops)
    • Quality Campaigns and Awareness Sessions

• Logistics & Administrative Support

  • Manage all logistical arrangements for the Quality team, including:
    • Gate pass requests and renewals
    • Travel arrangements for site visits, audits, and trainings
  • Coordination of resources needed for Quality events, workshops, and campaigns.

• Act as a focal point for relevant craft supervisors to access current information related to standards and codes, technical publications, inspection tools, and measuring instruments

• Ensure all inspection forms are off a standard format and completed monthly
• Maintain Quality records and relative Codes/Standards
• Focal point between facility/vessel and Administrative Office regarding the status of Corrective Action Register Issues
• Assist in establishing a process to measure non-conformances, i.e., production delays, unscheduled helicopter flights, redundant vessel movements, etc.
• Assist as directed with ISO:9001, ISO: 14001, ISM, and ISPS code audit prep and CAR closures
• Act as a focal point to help expedite facility issues relevant to Quality
• Assist with facility/vessel Key Performance Indicator measurements
• Maintain registers on the following:  ladders, below hook lift devices, CAR, training, and MSDS

Essential Qualifications and Education:

• High school diploma or equivalent
• Strong computer skills
• Organized and disciplined individual with well-developed communication skills
• Strong interpersonal skills required to deal effectively with operational management throughout the organization

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