Job Description

QA Manager / Senior QA Manager

Position Overview

This position reports Directly to the Director of Operations and is a key member of the leadership team. This position is responsible for developing & maintaining Food Safety & Food Quality systems compliant with BRC, FDA and Puratos Group requirements, and work with cross-functional operations teams to continuously improve performance while providing the highest quality of food safe products.

Primary Responsibilities

• Implement & maintain Quality Standards and programs, train employees or managers who will be responsible to execute the programs.
• Ownership of key food safety programs (HACCP, PCQI, Food Defense, Food Fraud, Allergen Control, Recall/Traceability)
• Assure that quality Standards are applied through internal audits and CAPA programs.
• Monitor and optimize continuously Quality Systems using trends of non-conformities & CAPA's
• Monitor Suppliers performance and compliance and define & coordinate supplier audit programs
• Monitor effectiveness of Pest Control programs
• Manage third party audits from BRC certification body, Customers, FDA and NYS Agriculture and Markets
• Strengthen regulatory and certification leadership responsibilities (BRC maintenance, FDA inspections, management reviews)
• Maintain records in compliance with FDA and BRC requirements
• Manage customer complaint program and ensure timely investigation, response and appropriate corrective and preventive actions are taken
• Establish goals, measure KPI, assess deviations and initiate actions within QA scope
• Contribute on developing a culture of do it right the first time, Customer centric and Continuous Improvement along the supply chain
• Facilitate alignment with production managers
• Develop Knowledge of products, ingredients and processing equipment
• Manage the Quality team, develop talents and competences through coaching, performance management and continuous improvement
• Develop and promote a Food Safety Culture across the organization
• Responsible for following the safety, food safety, quality, and efficiency of their work center
• Prioritize completion of external and internal customer requests to Quality Department
• ICT: Proficient in Microsoft Office Suite, Preferred knowledge in Intelex, Bartender, SAP.

Education Requirements

Minimum - 4 year / Bachelors Degree - Food Science, Engineering, Food Industry experience

Preferred - Graduate Degree

Years of experience

Minimum - 5 years

Prior Knowledge/Experience

• Experience with SQF or BRC
• Inspection FDA or USDA experience
• HACCP certified- FSMA PCQI certified
• Excellent written & verbal skills
• Experience in fast paced, flexible environment

Physical Demands & Environment

General Safety Responsibility Statements (Essential)

• Actively participate in all required safety training and adhere to company health and safety policies.
• Maintain a safe work environment by identifying and reporting potential hazards or unsafe conditions immediately to a supervisor.
• Properly use and maintain required Personal Protective Equipment (PPE), tools, and equipment.
• Safety is everyone’s responsibility; all employees are expected to act in a safe manner at all times to prevent incidents.
• Comply with all local, state, and federal regulations, as well as company-specific safety procedures (e.g., JHA, Lockout/Tagout).
• Operate heavy machinery and equipment safely, ensuring all safety guards are in place and functional.
• Maintain a safe, ergonomic workspace, including attending, and participating in safety drills and emergency evacuation training.

QA

• Possesses a thorough knowledge of industry standards and best practices.
• Produces high-quality, accurate work with strong attention to detail.
• Exhibits high levels of integrity, dependability, and trustworthiness.
• Maintains a high degree of confidentiality and professionalism.

Compensation

• Position level (QA Manager or Sr. QA Manager) and Compensation for this position will be determined based on the candidate’s experience, skills, and overall qualifications, ranging from $100,000 to $140,000 plus bonus eligible.