Job Description

Purpose of the position                   
We are seeking a proactive, hands-on Quality Manager to lead and scale quality assurance efforts in our consumer electronics manufacturing startup. the QA Manager will lead the Quality Assurance team to ensure product/service excellence by establishing robust quality standards, optimizing testing processes, and driving continuous improvement. This role requires a blend of technical expertise, leadership, and cross-functional collaboration to maintain compliance and customer satisfaction.   

Duties and Responsibilities  

1. Quality Management System               

• Develop, implement, and maintain Quality Management System in compliance with ISO 9001, AS9100, IPC and other relevant industry standards.
• Build and implement scalable quality assurance policies tailored to consumer electronics manufacturing processes.

2. Team Leadership & Collaboration

• Recruit, coach, and develop employees to strengthen work force.
• Manage and mentor QE/QC teams, ensuring efficient task allocation and performance.

3. Quality Monitoring& Improvement

• Serve as the primary point of contact for quality issues, including customer feedback, process quality, supplier quality.
• Monitor quality metrics throughout the product lifecycle, analyze defect trends and implement corrective/preventive actions.
• Work closely with engineering and production teams to identify root causes of defects and variability; implement corrective and preventive actions (CAPA).
• Lead technology evaluation and develop long term intelligent solutions for quality improvement.

4. Compliance &Audits

• Lead inspections and hands-on quality audits of raw materials, in-process components, and finished magnetic products to ensure compliance with design and performance requirements.
• Report on Quality Management System (QMS) performance and drive continual improvement initiatives.

5. Customer Service

• Ensure rapid resolution of customer complaints and internal quality concerns.
• Handling of customer complaints, providing communication to customer, maintain appropriate records, determine disposition of hold items, establish acceptable hold levels

6. Quality Culture &Reporting

• Train teams on quality standards and best practices to faster a culture of excellence.
• Report key quality KPIs (e.g. Material On Line Fail Rate, OQC Rejected rate, Quality alert) to senior management.

1. Office-based role, fast-paced work environment
2. Overtime and weekend hours may be required to meet project schedules

1. Ability to have Strategic mindset, Builds effective teams, Balances stakeholders, Global perspective, Customer focus. 
2. Ability to monitor and evaluate product quality, and plan for continuous improvement. 
3. Ability to analyze and resolve problems, as well as good skills in communication and negotiation with departments & customers.
4. Strong leadership, organization, and communication skills.