Job Description

Our client is a healthcare consulting firm that specializes in outsourcing regulatory affairs, clinical research, and other technical services for pharmaceutical, medical device, and food companies, is seeking to hire a highly motivated and experienced Quality Manager & PT Scheme Coordinator to join their team in Riyadh.

The successful candidate will be responsible for managing the Quality Management System in compliance with ISO/IEC 17043 and coordinating all activities related to PT schemes, ensuring accurate implementation, customer satisfaction, and compliance with accreditation requirements.

Key Responsibilities:

• Develop, implement, and maintain the companys Quality Management System in compliance with ISO/IEC 17043.
• Coordinate the full cycle of PT schemes: planning, sample preparation, distribution, data collection, and reporting.
• Prepare, review, and update quality documentation (SOPs, work instructions, forms).
• Manage internal and external audits and ensure timely closure of findings.
• Act as the main contact point for participants, handling communication, inquiries, and complaints.
• Ensure impartiality, confidentiality, and reliability across all PT activities.
• Collaborate with the Technical & Statistical Manager to prepare statistical analysis and final PT reports.
• Monitor corrective and preventive actions (CAPA) and follow up on improvements.
• Provide training to staff on quality and PT-related requirements.

Qualifications & Requirements:

• Bachelors degree in Science (Chemistry, Biology, Physics), Engineering, or Quality Management.
• 5-7 years of experience in quality management, including at least 2 years in Proficiency Testing coordination or laboratory quality systems.
• Strong knowledge of international standards:
• ISO/IEC 17043 (Proficiency Testing Providers)
• ISO/IEC 17025 (Testing and Calibration Laboratories)
• ISO 9001 (Quality Management Systems)
• Experience in audits (Internal/Lead Auditor certification is a plus).
• Familiarity with ISO 13528 statistical methods for PT evaluation is highly desirable.
• Strong organizational and coordination skills with the ability to manage multiple PT schemes simultaneously.
• Excellent communication and customer service skills.
• Proficiency in English (written and spoken).