Job Description

Key Responsibilities

• Lead and maintain QMS according to ISO 9001 / IATF 16949 standards.
• Conduct internal audits, management reviews, and drive corrective & preventive actions.
• Manage quality documents, procedures, and work instructions.
• Oversee product and process quality control across the full production lifecycle.
• Use quality tools (FMEA, PPAP) to analyze defects, reduce variability, and improve processes.
• Collaborate with Production/Engineering/R&D to ensure quality in NPD and process design.
• Manage supplier quality: audits, evaluations, CAPA, and supplier performance improvement.
• Handle customer complaints, lead root-cause investigations, and implement corrective actions.
• Monitor quality KPIs (PPM, returns, warranty claims) and report insights to management.
• Lead and develop the quality team; provide quality training across the organization.
• Drive continuous improvement initiatives (Lean, Six Sigma, Kaizen) to reduce defects and costs.

Qualifications

• Bachelors degree in Engineering or Quality-related field.
• 7-10 years in quality management with 3-5 years in leadership in manufacturing or regulated industries.
• Strong experience in QMS, internal/external audits, and ISO/IATF certification.
• Proficient in quality tools: FMEA, SPC, MSA, 8D, Lean Six Sigma.
• Strong leadership, problem-solving, and root-cause analysis skills.
• Excellent communication skills and ability to work with cross-functional teams, customers, and suppliers.
• Experience using QMS/ERP systems and data analysis tools (e.g., Minitab, Excel).
• Results-driven, detail-oriented, and able to manage multiple priorities.