Job Description

Barnes Aerospace East Granby CRO is seeking a Quality Manager to lead the site’s Quality Management System and Quality organization. As a key member of the site leadership team, this individual will provide visible leadership for regulatory compliance, AS9100 requirements, audit readiness, customer quality and continuous improvement across complex component repair, overhaul, and New Product Introduction activities. The successful candidate will build and sustain a culture of quality, process discipline, accountability, and prevention—driving reductions in nonconformances, rework, and customer escapes. This leader will develop a capable, collaborative Quality team; partner effectively with Operations, Engineering, and Supply Chain; and ensure actions are completed, effective, and sustained.

Core Responsibilities:

• Lead, maintain, and continually improve the site Quality Management System in compliance with 14 CFR Part 145, AS9100, customer requirements, applicable regulatory requirements, and Nadcap/special-process requirements, as applicable.
• Serve as the site’s visible Quality leader and management representative for QMS performance, regulatory compliance, product/service quality, customer quality matters, and audit readiness.
• Lead, coach, and develop the Quality organization, including establishing clear expectations, assigning work effectively, monitoring performance, and ensuring timely follow-through on commitments.
• Ensure effective execution of internal audits, external audits, customer audits, regulatory audits, and supplier/vendor oversight activities. Promote process-based auditing that verifies how work is performed, not merely whether documentation exists.
• Maintain a working knowledge of site processes, technical documentation, repair-station procedures, customer requirements, and the interfaces between Quality, Operations, Engineering, Supply Chain, and other functions.
• Lead the site nonconformance, corrective-action, and preventive-action processes. Ensure timely containment, risk assessment, root-cause analysis, implementation, effectiveness verification, and communication of lessons learned.
• Partner with Operations and Engineering to improve practical, compliant work processes that build quality into the repair process and prevent defects rather than relying solely on final inspection.
• Ensure employee qualification, training, certification, and authorization requirements are defined, maintained, and supported by accurate training records.
• Monitor quality performance, audit results, escapes, rework, concessions, cost of poor quality, and other key indicators. Use data to identify systemic risks, prioritize improvement, and provide clear reporting to site and divisional leadership.
• Build quality capability across the site through coaching inspection, auditing, process discipline, problem solving, risk-based thinking, and corrective-action methods.
• Maintain productive, timely, and professional communication with customers, regulatory authorities, suppliers, site leadership, and cross-functional peers.
• Participate as an active member of the site leadership team, balancing compliance, customer commitments, operational execution, and continuous improvement.

Qualifications:

• 10+ years of progressive Quality, manufacturing, maintenance, or aerospace experience, including at least five years in a leadership role.
• Demonstrated leadership of a Quality organization, including setting expectations, developing employees, delegating effectively, driving accountability, and ensuring follow-through.
• Strong working knowledge of AS9100 and practical experience administering, maintaining, and improving a Quality Management System.
• Experience in an FAA Part 145 repair-station environment strongly preferred; component repair and overhaul experience preferred.
• Demonstrated experience leading internal, customer, regulatory, and/or Nadcap audits; able to apply a process-based audit approach.
• Strong knowledge of nonconformance control, root-cause analysis, corrective action, risk management, and effectiveness verification.
• Ability to work constructively with Operations, Engineering, Supply Chain, and other functions while maintaining appropriate independent Quality oversight.
• Clear, credible written and verbal communication skills, including the ability to communicate risk, performance, and required actions to frontline employees, peers, customers, and senior leaders.
• Strong analytical and problem-solving skills, with the ability to translate data into priorities and actions.
• ASQ Certified Quality Manager, Certified Quality Engineer, auditor certification, or similar credential preferred.
• Lean/Six Sigma training or certification preferred but not required.

Education Requirements:

• Bachelor’s degree in Quality, Engineering, Manufacturing, Business, or a related technical field preferred; equivalent relevant experience considered

This job position may include access to controlled information or technology subject to U.S. export control laws. If an applicant does not meet the definition of a “U.S. Person” (which includes U.S. citizens, U.S. lawful permanent residents, and those granted U.S. asylum or refugee status), the Company may be required to obtain an export control license. If the position for which you applied involves access to controlled information or technology subject to U.S. export control laws, then any offer is also contingent on verification of appropriate documentation for the Company to assess whether an export license will be required to employ you in that role, and if it is determined that an export license is required, the offer is also contingent on the Company’s determination, in its sole discretion, whether a license application and ongoing administration is prudent under the project’s contract parameters and whether an export license can be successfully obtained before you can start in that role. Export license applications may take several weeks to be processed.