Job Description

Country: Malaysia

Req ID: 526607

Job Type: Full Time

Workplace Type: Onsite

Seniority Level: Mid-Senior Level

At Leviat, you can build a future with a lasting legacy.

As the global leader in construction accessories and engineered solutions, Leviat helps shape the built environment - responsibly, sustainably and at scale. With 60 locations worldwide, we combine global expertise with local insight to support some of the world’s most ambitious construction projects.

Our portfolio brings together trusted brands with decades of specialist experience in structural connections, reinforcement, anchoring and lifting systems. Together, we help make buildings safer, stronger and more efficient. Learn more about our business and trusted product brands at www.leviat.com

Working in partnership with architects, engineers and contractors around the world, we deliver innovative solutions and technical expertise that accelerate construction and enhance building performance.

At Leviat, expertise is valued, collaboration is encouraged and ambition is supported. Whatever your role, you will have opportunities to develop, specialise and make a meaningful impact on the built environment.

Our products are often unseen, yet essential; helping shape the places where people live, work and connect every day. Wherever construction demands precision, reliability and innovation, Leviat plays a critical role.

Own where your ambition can take you. With the support of a global business, you’ll be empowered to explore opportunities, grow your expertise and help build the future of construction.

The Quality Manager will be responsible for supervising and coordinating work systems to ensure that the products or services of the organization meet both external and internal quality standards, including regulatory compliance and customer expectations, and that the working practices of the company are delivered to the safety standards implemented.

Key Tasks & Responsibilities

• Manage, maintain, and improve the organization's integrated Quality management system. Lead the drive for continual improvement of the Quality control processes.
• Advises management and assists with the implementation of new or existing Quality related legislation, rules and organization standards.
• Full responsibility in retaining all current quality accreditations and work towards the attainment of new quality accreditations. Responsibility for organization preparations for periodic audits and effective and timely closure of preventive and corrective actions.
• Establish systems to monitor customer complaints to ensure that issues are permanently addressed in an effective and prioritized manner through the identification of root causes and establishment of controls.
• Develop and coordinate annual quality management review, and prepare reports for monthly update.
• Coordinates for supplier audits, product inspection and testing and other related inspection/testing to ensure the compliance of acceptance and guidelines
• Ensure calibration and maintenance requirements for test equipment are fulfilled in the department.
• Managing and implementing quality assurance processes and procedures.
• Monitoring and analyzing quality performance metrics to identify areas for improvement.
• Developing and implementing strategies to enhance product or service quality. Collaborating with other departments to address quality issues and drive continuous improvement.
• Providing training and support to employees on quality-related matters when needed.
• Investigating customer complaints or quality incidents and implementing corrective actions.
• Ensuring that working practices adhere to safety standards and regulations.
• It is not possible to enumerate all duties, but your scope covers all Quality related responsibilities. Your duties will also extend to other departments as and when required
• The management reserves the right to alter and/or assign further duties from time to time, which are not computed in this job description.

Key Leadership Competencies

• Great attitude that embraces every situation with enthusiasm and a Customer-centric approach.
• Ability to quickly analyze situations, identify issues, and provide effective solutions or alternatives
• Effective communication skills, able to articulate thoughts both verbally and in writing, ensuring a clear understanding
• Challenging oneself and providing constructive feedback
• Excellent organisational skills and ability to effectively prioritise.

Key functional competencies and relevant experience

• Possess relevant qualification, in either Engineering (Industrial), Engineering (Material Science), Engineering (Mechanical), or equivalent.
• Previous experience of at least 2 – 5 years in a manufacturing environment or related field.
• Knowledge of management system standards ISO9001, ISO14001 & ISO45001.
• Aptitude for statistical analysis.
• Goal-oriented, analytical, self-motivated, confident, proactive, and initiative. The ability to be flexible, decisive, and quick-thinking.
• Efficiently managing time to meet deadlines and handle multiple financial tasks and projects.
• High level of integrity and able to maintain confidentiality of sensitive information.
• Committed and have displayed a sense of urgency in responding to customers.
• Exposure to Multinational Culture | Work Environment.
• Resonate with Leviat Values, including safety aspects.

What we offer?

• We are a global business, looking to attract and retain the best talent
• A culture that values opportunity for growth, development and internal promotion
• Highly competitive base pay
• Pension contribution
• Hybrid and flexible working dependent on your role
• A range of other benefits, specific to your role and depending on where in the world you join us i.e. health care, medical insurance, discounted shopping
• Ongoing personal learning and development support

Leviat is an equal opportunities employer. We are commited to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

Please note that we cannot accept any applications submitted through email for GDPR purposes. Candidates must apply through our job portal. We do not accept candidate introductions for this position from recruitment agencies, unless you have been instructed to do so by our recruitment team.