Job Description

Purpose

This role aims at optimising and monitoring the quality level of supplies by having the objective to maximize customer satisfaction as well as IDEMIA's performance.

Key Missions

Qualifies IDEMIA's suppliers

Conducts audits at suppliers’ premises to evaluate supplier quality maturity and to ensure compliance with IDEMIA and customer quality standards and business needs

Monitors IDEMIAs suppliers’ performance in terms of quality, on-time-delivery and respect of service-level agreements, by analyzing KPIs and by conducting supplier audits

Conducts and drives the root-cause analysis of non-quality issues or events and ensures proper corrective actions are defined and implemented by suppliers

Ensures IDEMIA quality standards are maintained for suppliers’ new products or product changes

Drives alignment between Supplier, Procurement Business Partners, Production, Purchasing, Supply Chain and Engineering teams

Contributes to specification definition and check the suppliers’ ability to meet the requirements

Develops suppliers by supporting or driving the implementation of continuous improvement activities (deployment of best practices such as “Total Preventive Maintenance’, “Lean”, “Seven quality basics”, etc.)

Inspecst quality of incoming supplies in IDEMIA premises (for team-members based in production sites)

Validates introduction into production

Manages segregation of non-conforming products

Reviews problem solving report (8D’s)

Monitors and reports relevant KPIs and may manage a team

Conducrs most supplier quality management activities in autonomy, including driving supplier continuous improvement and performance for a product line or a manufacturing or personalization site

Conducts supplier audits and analyses the data from audits

Coordinqtes and supervises eventually a team

Requests guidance for complex cases

Profile & Other Information