Job Description

Job Title: Quality Manager

Job Location: Tupelo, MS

Job Type: On-Site

Reporting to: Plant Manager

FXI is a leading producer of foam innovation in the Bedding, Furniture, Industrial, Home & Office, Healthcare, and Transportation markets. We have made it our mission to provide tailored solutions that delight our customers and consumers. With our corporate headquarters, high-tech research and development facility, and multiple manufacturing locations in North America, FXI has built a culture of innovation and achievement that is recognized by customers, suppliers and peers. Our products include finished goods, sub-assemblies, services, and raw materials for OEMs, fabricators, and retailers. You will find FXI's foam innovations inside, around, and under yourself in countless applications. Everywhere foam goes, FXI's innovations lead the way! Won't you join us?

The Quality Manager is responsible for leading the plant’s Quality Management System while driving a culture of operational excellence. This role ensures compliance with ISO standards, oversees lab and product quality processes, and strengthens customer satisfaction through robust quality controls. In addition, the manager leads continuous improvement initiatives using Lean and Six Sigma methodologies to enhance productivity, reduce waste, and improve process capability. Partnering closely with operations, engineering, and leadership, this position champions data‑driven decision-making and standard work across the plant. Ultimately, this leader plays a critical role in elevating performance, enabling sustained improvement, and supporting FXI’s commitment to innovation and quality.

Key Responsibilities:

• Administer and continuously improve the plant’s Quality Management System (QMS) to meet ISO 9001 requirements.
• Generate and maintain quality metrics, KPIs, and required quality documentation.
• Oversee programs for nonconforming material, calibration, document control, and product complaint investigations.
• Manage the internal audit process to ensure consistent ISO compliance and audit readiness.
• Lead APQP and Core Quality Tools activities, including PPAP, MSA, SPC, and FMEA, and support process validations with Engineering.
• Administer the CAPA system, driving effective root cause analysis and preventive actions.
• Review and approve Design Control and Design Transfer documentation while conducting QMS and quality training.
• Manage the on‑site Corporate Lab, including ISO/IEC 17025 accreditation, and lead a team of Lab and Quality Technicians.
• Drive Continuous Improvement efforts through Kaizen, Lean, DMAIC, 5S, visual management, standard work, and OEE improvement initiatives.
• Identify, scope, and mentor Lean Six Sigma projects, supporting Green Belts and coaching the organization in process excellence

Qualifications:

• Bachelor’s degree in Engineering or equivalent years of experience.
• AIAG Core Tools expertise, including FMEA, Control Plans, Process Flows, Risk Analysis (HARM), Fault Tree Analysis, and CAPA/root‑cause methodologies. (preferred)
• Strong applied statistical knowledge, including SPC, process capability, and data analysis.
• Experience with Lean Manufacturing tools in a production environment.
• Proficiency in Excel and PowerPoint; experience with Minitab or JMP preferred.
• Excellent communication skills with the ability to present effectively to individuals and groups.
• Demonstrated strengths in customer focus, continuous improvement mindset, and results orientation.
• Strong leadership qualities, including the ability to coach teams and influence cross‑functional groups.
• Highly analytical, organized, and strategic thinker with strong comprehension and documentation abilities.

Total Rewards:

We offer a competitive salary and a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• Basic and optional life insurance
• Short‑ and long‑term disability coverage
• 401(k) plan with company match
• Tuition assistance
• Flexible spending accounts

Our Commitment to a Diverse Workforce:

FXI is an Equal Opportunity Employer. FXI does not discriminate in employment matters on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or based on any individual’s membership in any group or class protected by applicable federal, state, or local laws. We support workplace diversity. We strongly believe that diversity contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

FXI is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at FXI via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of FXI. No fee will be paid in the event the candidate is hired by FXI as a result of the referral or through other means.

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